Mahogany Carter
Palm Bay,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Clarks
Sales Associates
Vero Beach, FL
05.2024 - Current
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
Security Guard
ASP security Of Moorhead
Moorhead, MN
10.2023 - 05.2024
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Investigated suspicious activity and reported findings to management.
- Maintained order during special events such as concerts and conferences.
- Observed surveillance cameras for any suspicious activity or intruders.
- Responded to alarms, emergencies, and disturbances.
- Reviewed security logs to ensure proper documentation was maintained.
- Conducted daily security patrols of assigned areas.
- Answered questions from the public regarding facility rules and regulations.
Fulfillment Expert
Target
Palm Bay, FL
05.2022 - 09.2023
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Established quality control systems to ensure that orders are accurately filled prior to shipment.
- Created reports on order fulfillment performance metrics such as accuracy, turnaround time, and cost savings achieved.
- Provided technical support when needed during peak periods of high volume activity.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
Medical Receptionist
Melbourne Terrace Rehabilitation Center
Melbourne, FL
01.2021 - 03.2022
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
- Verified insurance coverage for appointments and collected co-payments as required.
- Performed data entry tasks related to billing and collections procedures.
- Ordered office supplies as needed to maintain inventory levels.
Dietary Aide
Palm Bay Hospital
Palm Bay, FL
03.2020 - 08.2020
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Checked temperatures of hot food before serving it to patients and residents.
- Kept records of meal service for accurate billing.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Provided nutritional advice to residents and patients regarding their diet plans.
Education
Bachelor of Arts - Communications- Still Attending
Eastern Florida State College
Cocoa, FL06-2026
High School Diploma -
Florida Futures Academy
West Palm Beach, FL06-2018
Skills
- Organization and Time Management
- Customer service and assistance
- Stocking inventory
- Inventory Control
- Problem Resolution
- Self-Directed
- Microsoft Office
- Typing Skills
Timeline
Clarks
Sales Associates
05.2024 - Current
Security Guard
ASP security Of Moorhead
10.2023 - 05.2024
Fulfillment Expert
Target
05.2022 - 09.2023
Medical Receptionist
Melbourne Terrace Rehabilitation Center
01.2021 - 03.2022
Dietary Aide
Palm Bay Hospital
03.2020 - 08.2020
Bachelor of Arts - Communications- Still Attending
Eastern Florida State College
High School Diploma -
Florida Futures Academy
Similar Profiles
Jocelyn AbreuJocelyn Abreu
Grace Optical at Sales AssociatesGrace Optical at Sales Associates
Adrianna BrownAdrianna Brown
Alvin's Island at Sales AssociatesAlvin's Island at Sales Associates
Nina SmithNina Smith
J. Crew Factory at Sales AssociatesJ. Crew Factory at Sales Associates
Hallie DubonHallie Dubon
Nordstrom at Sales AssociatesNordstrom at Sales Associates
Michael RosaciMichael Rosaci
Manager at Lifetouch Portrait StudiosManager at Lifetouch Portrait Studios