Mahogany Clark
Spring,TX
Summary
Ambitious student pursuing a Psychology degree aiming to successfully fill the position at your company and exceed expectations. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs..
Overview
4
4
years of professional experience
1
1
Certification
Work History
Neurology Rehabilitation Specialist
Centre For Neuro Skills
Austin, TX
07.2023 - 02.2024
- Assessed patient needs and developed individualized rehabilitation plans.
- Created detailed reports of patient progress, goals, and objectives.
- Instructed patients on the use of assistive devices such as wheelchairs, walkers, braces, canes.
- Conducted group therapy sessions and provided education on rehabilitative techniques.
- Participated in interdisciplinary team meetings to discuss patient progress and plan further action steps.
- Encouraged patient participation in activities that promote health and well-being.
Sales Associate
Finish Line
San Marcos, Texas
04.2022 - 07.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Cast/Member/Sales Representative
The Polar Express Train Ride
Palestine, Texas
10.2019 - 01.2020
- Prepared treat products following restaurant, health and safety standards and procedures.
- Cleaned all surfaces of store, including parking lot and sidewalks.
- Cleaned and sanitized tables and chairs in customer area.
- Swept and mopped floors, sweep and pickup parking lot.
- Entered and maintained customer problems into Customer Relationship Management System.
- Worked on consistent basis on scheduled days and at scheduled times.
- Loaded shipments onto trucks in a safe and efficient manner.
- Projected professional and caring attitude toward customers and coworkers.
- Reported safety violations and hazards immediately.
- Communicated with supervisor and co-workers in a professional manner.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Education
Bachelor of Arts - Psychology Candidate
Texas State University
San Marcos, TX05-2025
High School Diploma -
Palestine High School
Palestine, TX05-2020
Associate of Arts -
Trinity Valley Community College
Athens, TX05-2020
Skills
- Customer support
- Post-sales support
- Product merchandising
- Conflict resolution
- Teamwork and Collaboration
- Customer Needs Assessment
- Problem-Solving
- Patient education and advocacy
- Records Management
Certification
Health And Wellness Oral Communication
Certified Clinical Medical Assistant (CCMA)
CPR
References
Texas State Railroad: (936) 425-6162 - bethany_hubbard_atc@yahoo.com - Former Supervisor Bethany Coyne
Finish Line: (512) 557- 8240 - epatlan@finishline.com - Former Supervisor/Manager Edward Patlan
Centre of Neuro Skills: (512) 487-9454 - gmitchell@neuroskills.com - Former Manager Garrett Mitchell
Timeline
Neurology Rehabilitation Specialist
Centre For Neuro Skills
07.2023 - 02.2024
Sales Associate
Finish Line
04.2022 - 07.2023
Cast/Member/Sales Representative
The Polar Express Train Ride
10.2019 - 01.2020
Bachelor of Arts - Psychology Candidate
Texas State University
High School Diploma -
Palestine High School
Associate of Arts -
Trinity Valley Community College