Mahogony Quinonez
York,PA
Summary
Dynamic Notary Signing Agent with extensive experience at Notary Signing Agent Services, recognized for enhancing client satisfaction through meticulous document verification and exceptional customer service. Proven ability to streamline real estate transactions while ensuring compliance with notary laws. Known for reliability and attention to detail, fostering strong relationships within the community.
Overview
9
9
years of professional experience
Work History
Public Notary
Notary Signing Agent Services
01.2024 - Current
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
- Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
Notary Signing Agent
Notary Signing Agent Services
01.2022 - 01.2024
- Increased efficiency for lenders and title companies by promptly returning completed documents after thorough verification of their accuracy.
- Facilitated seamless real estate transactions by accurately executing all necessary documents, including deeds, mortgage notes, and affidavits.
- Guaranteed compliance with state laws and regulations through diligent adherence to notarial procedures and record-keeping practices.
- Supported timely and accurate administrative task completion.
- Minimized delays in closing processes by proactively addressing any discrepancies or concerns before they escalated into larger issues.
- Developed strong relationships with local businesses, promoting increased referrals for notary services within the community.
- Improved overall efficiency within the office environment by implementing organizational systems for managing appointment calendars, tracking signed documents, and storing confidential information securely.
- Supported new Notary Signing Agents in their roles through mentorship programs, sharing best practices and assisting them in developing their skillsets.
Mobile Notary Signing Agent
Remote Notary Services
01.2020 - 01.2022
- Managed appointment scheduling, resulting in timely service for clients and optimal use of work hours.
- Established a strong reputation for reliability and accuracy, contributing to overall business growth and success.
- Increased availability for last-minute appointments through flexible scheduling options tailored to meet individual client needs.
- Assisted clients in understanding legal terms within their documents while maintaining impartiality as a notary public.
- Expanded clientele by effectively marketing mobile notary services to local businesses and community members.
- Performed thorough review of document contents before notarization, ensuring accuracy and completeness.
- Implemented secure storage solutions to protect sensitive client information from unauthorized access or loss due to natural disasters or system failures.
- Increased client satisfaction by providing efficient and accurate notary services for various documents.
- Stayed current on industry developments through continuous learning initiatives such as attending conferences or workshops, improving the quality of provided services.
- Provided exceptional customer service by addressing client concerns and answering questions promptly and accurately.
- Displayed professionalism and excellent communication skills while interacting with diverse clientele in a variety of settings.
- Streamlined document preparation process, reducing errors and efficiently completing signings within designated time frames.
- traveling to clients location to do signing's promptly.
- traveling flexibility.
Notary Signing Agent
REFREDUS
01.2017 - 01.2022
- Expanded knowledge of industry trends and changes in legislation through regular participation in continuing education courses and networking events.
- Enhanced the overall client experience by providing additional services as needed, such as witnessing signatures on affidavits or administering oaths and affirmations.
- Streamlined the signing process for smoother transactions by maintaining an organized workflow and paying close attention to detail.
- Boosted client retention through exceptional customer service and consistent communication throughout the entire notary process.
- Contributed to the growth and success of the business through consistent delivery of high-quality notary services, resulting in repeat clients and positive word-of-mouth referrals.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Looked for signs of fraud or coercion and refused notarization.
- Checked documents for accuracy and correct signing before notarizing.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Provided guidance to customers to facilitate completion of notarial documents.
- Checked client identification to maintain compliance with state legal requirements.
- Set up and managed appointments for client notary services.
- Performed wide-ranging administrative, financial and service-related functions.
- obtained mobile scanner, dual tray printer, tablet, and smartphone.
- detail- oriented notary services in mortgage, refinance, and real estate document notarization.
- providing exceptional customer service.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
No Degree - Notary Signing Agent, Public Notary
National Notary Association
Pennsylvania, USA04-2025
Criminal Justice
Southern New Hampshire University
Hooksett, NH12-2023
Skills
- Mobile notary services
- Real estate transactions
- Document preparation
- Identity verification
- Loan documentation
- Notary law compliance
- Mortgage industry awareness
- Error-free notarizations
- Signing appointment coordination
- Proper notarization procedures
- Document verification
- Document review
- Customer service
- Time management
- Attention to detail
- Excellent communication
- Reliability
- Telephone and email etiquette
- Active listening
- Professionalism
Timeline
Public Notary
Notary Signing Agent Services
01.2024 - Current
Notary Signing Agent
Notary Signing Agent Services
01.2022 - 01.2024
Mobile Notary Signing Agent
Remote Notary Services
01.2020 - 01.2022
Notary Signing Agent
REFREDUS
01.2017 - 01.2022
No Degree - Notary Signing Agent, Public Notary
National Notary Association
Criminal Justice
Southern New Hampshire University
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