Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahakanika Tepy Kong

Falls Church

Overview

4
4
years of professional experience

Work History

Bank Teller

Canadia Bank
03.2024 - 09.2024
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.

Event Planner Associate

Cambodia
11.2022 - 02.2024
  • Negotiated contracts with vendors to secure competitive pricing and optimal services for events.
  • Streamlined communication with clients and vendors, ensuring smooth event coordination.
  • Implemented marketing strategies to drive event attendance and increase brand visibility.
  • Collaborated with cross-functional teams to ensure seamless execution of large-scale events.
  • Leveraged social media platforms proactively as part of our marketing strategy that increased overall reach.
  • Increased overall client satisfaction through diligent attention to detail in every aspect of event planning.

Cashier

Fruit Shop
01.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor - Business Administration

Pannasastra University
Cambodia

Bachelor - Business Administration

Northern Virginia Community College
Annandale, VA

Skills

  • Attention to detail
  • Professionalism
  • Customer needs assessment

Languages

English
Full Professional
Cambodian
Native or Bilingual
Thai
Elementary

Timeline

Bank Teller

Canadia Bank
03.2024 - 09.2024

Event Planner Associate

Cambodia
11.2022 - 02.2024

Cashier

Fruit Shop
01.2021 - 11.2022

Bachelor - Business Administration

Pannasastra University

Bachelor - Business Administration

Northern Virginia Community College

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Mahakanika Tepy Kong