Maholis Rozon
Methuen,MA
Summary
Secure a challenging position that will utilize my abilities, knowledge, and past experiences to their fullest extent while providing opportunity for personal and professional advancement. Energetic human resources generalist with 6+ years of experience working within HR clinical teams, effectively managing multiple recruitment and retention priorities. Committed to channeling my passion for human resources to ensure department operations run smoothly and deliver maximum value to the organization. I'm also interested in growing in any other areas since I love to learning new knowledge every day. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Care Manager
Agespan
03.2023 - Current
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Maintained detailed records in compliance with agency standards and regulations.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assessed clients and developed plans to meet needs.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Successfully negotiated client contract renewals to create increased revenue.
Human Resources Manager
New England Pediatric Care
03.2015 - 02.2023
- Planned, developed, and implemented an innovative program of recruitment and placement for hospital personnel
- Managed the interviewing, screening, and referral of qualified applicants
- Worked collaboratively with management to promote a climate conducive to attracting and retaining personnel
- Provided optimal support to employees regarding various HR-related topics
- Played an integral role in the development and implementation of human resource policies
- Worked to foster high job satisfaction ratings by resolving issues promptly.
Intake/ Super Administrator
McLean Hospital
06.2008 - 04.2015
- Screen administration and clinical calls
- Promoted maintenance of professional and courteous customer interactions across reception personnel
- Acted as first point of contact and set appointments for prospective clients
- Screened new hire and issued badges to maintain safety and security
- Improved organization of files and records by instituting a new system that saved time, minimized errors and accelerated payments
- Scheduled office meetings and client appointments for staff teams
- Provided full spectrum recruitment for all open positions as assigned by the human resource director
- Meticulously sourced and screened candidate pools to provide hiring managers with high-quality candidates
- Scheduled interviews and follow-ups, as well as onboarding procedures for new hires
- Provided ongoing guidance to departments to ensure adherence to all company policies, regulations, and laws
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor of Science - Health Administration
SNHU
Manchester, NH08.2024
Associate of Science - Health Administration
Herzing University - Online
Wisconsin04.2023
CNA: License CNA -
Norther Essex Community College
11.2022
Associate of Applied Science - Healthcare Administration
Herzing University - Wisconsin
06.2021
Skills
- Patient education and counseling
- Problem solving
- Data analysis
- Keyboarding
- Medical terminology
- Training and mentoring
- Inventory management
- Project oversight
- Staff Management
- Medication dispensing
- Team Building
- Multidisciplinary team collaboration
- Occupancy strategies
- Hiring and recruitment
- Loss prevention management
- Immunizations
- Management
- Social media advertising
- Medical office management
- Employee Relations
- Employee Recruitment & Retention
- HRIS Technologies
- Communication Skills
- Change Management
- Training & Development
- Employee Engagement
- Referral
- Insurance verification
- Genesis
- Microsoft
- Excel
- Power-point
- On-shift
- Point-click care
- Devero
- Icori, OIG, SORB and DPPC
- Npi and state license verification
- Tiger connects
- Discharge Planning
- Service Utilization Improvements
- Policy and Program Development
- Decision-Making
- Critical Thinking
- Budget Development
- Employee Supervision
- Schedule Management
- Patient Advocacy
Certification
- 06/2011, Healthcare administration associate
- 06/2022, CNA license
- 08/2022, Healthcare administrator bachelors
- 11/2022, BSL, adult first Aid, CPR
Accomplishments
- Seven years as outstanding employee.
- Job stability
- Supervised team of 50 staff members.
- Using Google to develop inventory tracking spreadsheets led to discovering thousands of dollar discrepancy. Today the same system is being used to track all medical supplies.
Languages
Bilingual in English and Spanish
Bilingual
True
Awards
Biotechnology Certification 2008 McLean Hospital Employee of the year 2014
nextiva, Sams and REVS skills
at Agespan this are the program that we utilize to connect with consumer and others employee
Timeline
Care Manager
Agespan
03.2023 - Current
Human Resources Manager
New England Pediatric Care
03.2015 - 02.2023
Intake/ Super Administrator
McLean Hospital
06.2008 - 04.2015
Bachelor of Science - Health Administration
SNHU
Associate of Science - Health Administration
Herzing University - Online
CNA: License CNA -
Norther Essex Community College
Associate of Applied Science - Healthcare Administration
Herzing University - Wisconsin
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