Mahsa Jaberizad

• Organized and coordinated trade show logistics, including booth setup, travel, and accommodations.
• Managed a team of staff members responsible for onsite operations during the event.
• Provided customer support before, during and after the event to ensure attendees had an enjoyable experience.
• Maintained vendor relationships, resolved on-site issues, and hired staff for events.

Experienced a layoff during the economic downturn, affecting multiple sectors.

Pursued professional development through online courses.

• Monitored customer accounts, including payments, delinquencies, and other activities.
• Verified client financial information to determine creditworthiness and loan eligibility.
• Answered incoming customer service calls, exceeding client expectations.
• Interviewed applicants to assess financial eligibility and loan feasibility.

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Managed staff, delegated tasks, and maintained client communication.
• Managed staff, delegated tasks, and maintained client communication.

• Managed warehouse inventory and office workflow for efficiency.
• Greeted visitors and supported production logistics.
• Provided administrative support for all departments in the organization as necessary.