Mai Hilliard
Alexandria,LA
Summary
Accomplished Information Systems Security Officer with a proven track record in risk management, incident response, and network security architecture. Recognized for delivering high productivity and efficiency in task completion while implementing robust information security practices. Strong communication and problem-solving skills enhance adaptability in addressing complex security challenges. Committed to advancing organizational resilience against evolving cyber threats.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Information System Security Officer
Air Force
Barksdale, LA
05.2023 - Current
- Investigated information security breaches to identify vulnerabilities and evaluate damage.
- Performed risk assessments of existing IT infrastructure.
- Evaluated network architecture designs to identify potential vulnerabilities.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.
- Coordinated security updates to avoid outages and downtime.
- Audited networks and security systems to identify vulnerabilities.
- Managed user accounts within Active Directory environment.
- Promoted security awareness among employees and clients to alleviate risks and breaches.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
G2, JRTC & Fort Johnson, ACofS
Department of Army Civilian
Fort Johnson, LA
01.2023 - 05.2023
- Maintained stringent protocols for safeguarding classified information.
- Established guidelines ensuring safe handling of classified materials.
- Participated in OIPs, SAVs, and CCRI prep
- Performed SAV assessments to remedy deficiencies per Army Regulation and DOD.
- Maintain DISS, Blue Screen Database, and PERSEC Investigation Portal
- Verify completion of current background checks for all employees.
- Review civilian employee position descriptions for sensitivity levels
- Review Letters of Intent, Statement of Reasons, Incident Reports, Supplemental Information Requests, Requests for Adjudication, Requests for Reconsideration, and tracking of derogatory information
- Maintained and updated checklists, SOPs and OPORDS
- Conducted security related training IAW Army Regulations and FORSCOM policy for Installation Security Managers, Security Representatives, or at staff personnel
- Prepared and presented security related training to personnel assigned to the FORSCOM mission during conferences, as needed, and upon request
305th MI Bn, 111th MI Bde
Department of Army Civilian
Fort Huachuca, AZ
12.2021 - 01.2023
- Lead and supervised a team of 26 as a GG-11 in a GG-12 position
- Counseled, trained, and mentored personnel on subject matter performance, training development, and implementation issues
- Serve as the primary official time and attendance manager for the team
- Managed and created team ceremonies for promotion, awards, to include synchronizing ceremonies with BDE and BN
- Established accountability and responsibility within assigned staff and achieves a balance of organizational resources through changes in the structure and alignment of functions
- Created schedule for test & retesting, along with written procedures for proper testing & retesting guidelines, which resulted in standardization and awareness throughout the team
- Managed and updated information in order to keep command informed on upcoming PCS, Chapters, Retirement, and contractor loss and gain
- Conducted After Action Review (AAR) with students and instructors through entirety of course
- Observed training modules to confirm instructional materials are used in the intended fashion, and determine if faculty and staff have received appropriate training.
- Adapted instruction methods to address individual student needs.
- Conducted research on current trends in intelligence principles and practices.
- Developed curriculum to support distance education and hybrid courses.
Senior Contract Training Instructor/ Team Lead
Jacobs LLC
Fort Huachuca, AZ
12.2019 - 12.2021
- Guided new instructors on effective evaluation methods.
- Conducted off-cycle training sessions focusing on team reviews.
- Tracked terrorist groups' movements across multiple regions using mapping tools such as ArcGIS Pro or Google Earth Pro.
- Developed intelligence documents for senior leadership briefings.
- Developed and distributed intelligence products focused on field operations.
Intelligence Analyst/ Security Management
Headquarters & Headquarters Company, 2nd Brigade Combat Team (BCT), 1st Armored Division, III Corps
Fort Hood, TX
04.2015 - 09.2018
- Identified and evaluated critical information from various sources, such as human intelligence, open-source intelligence, imagery intelligence, signals intelligence and geospatial intelligence.
- Assessed intelligence data to predict future criminal or terrorist activity.
- Provided real-time incident reporting to internal members and clients on threats to key sectors.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
- Maintained up-to-date knowledge of relevant legal regulations governing the collection, storage, dissemination and destruction of sensitive information.
- Researched open source materials including news articles, social media posts and other public records for evidence related to terrorism activities or other criminal behavior.
- Tracked terrorist groups' movements across multiple regions using mapping tools such as ArcGIS Pro or Google Earth Pro.
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT12.2024
Bachelor of Arts - Intelligence: Operations
American Public University
Charles Town, WV01.2023
Instructor Coaching Course -
02.2022
Common Faculty Development Instructor Course -
Ft. Huachuca, AZ03.2020
Associates of Applied Sciences - Intelligence Studies
Cochise College
Sierra Vista, AZ01.2019
Security Managers Course -
Ft. Hood, TX07.2016
Tactical Intelligence Analyst Course -
Ft. Huachuca, AZ12.2015
Basic Soldier Training -
Ft. Sill, OK09.2015
Skills
- Access control management
- Compliance auditing
- Incident response
- Security policy development
- Intrusion detection
- Threat analysis
Certification
- ISC2- Cybersecurity Certification August 2024
- CompTIA SEC+ ce, Sep 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
tagalog
Native language
Timeline
Information System Security Officer
Air Force
05.2023 - Current
G2, JRTC & Fort Johnson, ACofS
Department of Army Civilian
01.2023 - 05.2023
305th MI Bn, 111th MI Bde
Department of Army Civilian
12.2021 - 01.2023
Senior Contract Training Instructor/ Team Lead
Jacobs LLC
12.2019 - 12.2021
Intelligence Analyst/ Security Management
Headquarters & Headquarters Company, 2nd Brigade Combat Team (BCT), 1st Armored Division, III Corps
04.2015 - 09.2018
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Arts - Intelligence: Operations
American Public University
Instructor Coaching Course -
Common Faculty Development Instructor Course -
Associates of Applied Sciences - Intelligence Studies
Cochise College
Security Managers Course -
Tactical Intelligence Analyst Course -
Basic Soldier Training -
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