Summary
Overview
Work History
Education
Skills
Summary Goals
Timeline
Generic

Mai Hilliard

Security Oversight/ Intelligence Analyst
Fort Johnson,Louisiana

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Veteran Analyst versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, conducting complex reviews, and assessing program operations.

Overview

9
9
years of professional experience

Work History

Department of Army Civilian

G2, JRTC & Fort Johnson, ACofS
10.2023 - Current
  • Manage G2 Security Programs: Personnel Security, Information Security, and Industrial Security
  • Served as alternate INFOSEC Program Manager
  • Ensured that proper safeguard of classified information, to include prevention of loss or compromise
  • Verified security clearance and need to know, prior to granting access to classified information
  • Provided plans and procedures for safeguarding classified material and access thereto
  • Participated in OIPs, SAVs, and CCRI prep
  • Conducted SAVs to address deficiencies in accordance with Army Regulation and DOD
  • Maintain DISS, Blue Screen Database, and PERSEC Investigation Portal
  • Ensure personnel possess a current investigation and are enrolled in continuous evaluation
  • Review civilian employee position descriptions for sensitivity levels
  • Review Letters of Intent, Statement of Reasons, Incident Reports, Supplemental Information Requests, Requests for Adjudication, Requests for Reconsideration, and tracking of derogatory information
  • Maintained and updated checklists, SOPs and OPORDS
  • Conducted security related training IAW Army Regulations and FORSCOM policy for Installation Security Managers, Security Representatives, or at staff personnel
  • Prepared and presented security related training to personnel assigned to the FORSCOM mission during conferences, as needed, and upon request
  • Successful execution of the training program is reflected by S2s receiving a minimum of satisfactory on inspections and SAVs and/or increased awareness within an organization
  • Presented Security training to Commanders and First Sergeants during the quarterly CCFSPCC course or as needed
  • Prepared and presented DCSA training as needed and requested.
  • Analyzed security situations to define issues and quickly employed appropriate response action.
  • Resolved vulnerabilities by making improvements to network security.
  • Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
  • Recorded daily security occurrences in site assignment log.
  • Stress tested security fixes and patches.
  • Managed team schedules to provide effective security coverage for building needs.
  • Stored guest valuables in safe and individual boxes for security.
  • Oversaw security and information retention policies and practices according to internal and government-ordered standards.
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
  • Planned cross-disciplinary projects to upgrade or implement new security technologies.
  • Identified potential threats by conducting thorough research on global events and trends.
  • Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
  • Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
  • Ensured the accuracy and reliability of intelligence products by applying rigorous quality control processes before dissemination.
  • Enhanced intelligence analysis by streamlining data collection and processing methodologies.
  • Conducted comprehensive risk assessments to support proactive security measures and contingency planning.
  • Mitigated risks associated with information security breaches through adherence to established protocols for handling classified materials.
  • Enabled more informed decision-making processes by translating complex data into easily digestible visuals for non-analyst stakeholders.
  • Developed analytical tools to effectively evaluate complex data sets for pattern recognition and trend forecasting.
  • Coordinated with other intelligence agencies to share information and resources.
  • Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
  • Developed intelligence assessments for high-level government officials and stakeholders.
  • Developed standard operating procedures for intelligence operations and activities.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Briefed upper-level personnel on emerging threats.
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
  • Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Assisted in development of intelligence strategies and policies to support operations.
  • Incorporated lessons learned from previous operations to improve intelligence capabilities.

Department of Army Civilian

Davis Hall, 305th MI Bn, 111th MI Bde, United States Army Intelligence Center of Excellence (USAICoE)
12.2021 - 08.2023
  • Lead and supervised a team of 26 as a GG-11 in a GG-12 position
  • Counseled, trained, and mentored personnel on subject matter performance, training development, and implementation issues
  • Serve as the primary official time and attendance manager for the team
  • Managed and created team ceremonies for promotion, awards, to include synchronizing ceremonies with BDE and BN
  • Prioritized support, develops work plans, enforces standards, and organizes resources for training development and instruction
  • Established accountability and responsibility within assigned staff and achieves a balance of organizational resources through changes in the structure and alignment of functions
  • Created schedule for test & retesting, along with written procedures for proper testing & retesting guidelines
  • Managed and updated information in order to keep command informed on upcoming PCS, Chapters, Retirement, and contractor loss and gain
  • Conducted After Action Review (AAR) with students and instructors through entirety of course
  • Observed training modules to confirm instructional materials are used in the intended fashion, and determine if faculty and staff have received appropriate training
  • Secured, allocated, and managed resources for effectiveness and efficiency
  • Observed each subordinate activity to evaluate the effectiveness of leadership and operation, service provided to the community, and conformance to operating standards and regulations.
  • Increased trainee engagement by implementing a variety of teaching methods tailored to diverse learning styles.
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
  • Led workshops focused on specific skills development, resulting in improved workplace efficiency and productivity.
  • Partnered with organizational leaders to identify skill gaps within the workforce, developing targeted training programs to address identified needs.
  • Managed scheduling logistics for multiple courses simultaneously, ensuring timely completion of all required training components.
  • Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
  • Stayed current with industry trends through ongoing professional development opportunities, ensuring relevant instruction for all participants.
  • Improved overall training outcomes by analyzing evaluation data and making necessary adjustments to course content and delivery methods.
  • Conducted regular assessments to monitor trainee progress and adjust instructional strategies accordingly for optimal results.
  • Evaluated and provided feedback on trainee progress, resulting in improved performance over time.
  • Enhanced trainee retention by incorporating interactive activities and real-life examples into training sessions.
  • Developed comprehensive training materials that resulted in higher knowledge retention among participants.
  • Initiated open lines of communication with participants throughout the duration of the course, fostering an atmosphere conducive to learning and collaboration.
  • Evaluated training needs and developed appropriate class offerings.
  • Integrated technology resources to maximize training success.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Managed multiple course development projects simultaneously while adhering to strict deadlines and quality standards.
  • Collaborated with fellow course developers to create cohesive curriculums and streamline educational materials.
  • Designed course materials and supported implementation.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Provided job analysis in line with instructional design principles for successful mentoring.
  • Developed workforce training programs to improve organizational efficiency.
  • Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
  • Collaborated with administrators to determine course objectives.
  • Provided subject matter expertise on all courses, materials, and lesson plans.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
  • Delivered top-quality training documentation, manuals, and tools addressing needs of specific specialist groups.
  • Reached out to vendors to evaluate available curriculums and associated materials.
  • Negotiated contracts and delivery plans with vendors.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to develop and implement creative solutions to complex problems.

Senior Contract Training Instructor/ Team Lead

Jacobs LLC, Davis Hall, 305th MI Bn, 111th MI Bde, United States Army Intelligence Center of Excellence (USAICoE)
12.2019 - 12.2021
  • Mentored new instructors, providing guidance for evaluations, POI, and time management for blocks of instruction for students
  • Assisted team DA Civilian (DAC), upon absence
  • Worked with DAC with aiding on upcoming promotions and awards for all contractors assigned to me
  • Ensured all CTR instructors adhere to standards and doctrine while conducting POI
  • Maintained and Managed CTR’s on the team in order to updated command team on attendance, resignations, and violations of contractors or contract agreements
  • Participated and lead team meetings for testing/rubric reviews, team reviews during off cycle training, and preparation for field analytics and MOD D and E
  • Acted as a CTR lead, in charge of CTR’s assigned to team; ensuring all CTR’s accomplish training requirements and follow contract.
  • Collaborated with team members to complete projects on time and within budget constraints.
  • Enhanced client satisfaction by delivering high-quality work and addressing concerns promptly.
  • Enhanced worker morale by fostering teamwork among crew members while also demonstrating leadership under challenging circumstances.
  • Displayed strong attention to detail in measuring, cutting, and assembling materials to ensure precise fit and alignment in finished projects.
  • Developed strong relationships with clients through excellent customer service skills, including active listening and prompt issue resolution when necessary.
  • Provided valuable input during planning stages, contributing to the successful execution of complex projects.
  • Assisted in various construction tasks such as framing, drywall installation, and painting for a polished final product.
  • Demonstrated adaptability by seamlessly transitioning between different project roles as needed based on project requirements.
  • Managed inventory of tools, equipment, and supplies to ensure optimal availability for each project phase without delays or shortages.
  • Worked alongside team to accomplish work goals according to schedule.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
  • Maintained an organized repository of all active contracts, allowing easy access for relevant stakeholders when needed.
  • Collaborated with cross-functional teams to develop comprehensive contract strategies aligned with company objectives.
  • Ensured compliance with all legal requirements by diligently monitoring contracts and maintaining up-to-date knowledge on regulations.
  • Enhanced transparency in the contracting process by creating user-friendly templates and guidelines for internal stakeholders.
  • Implemented best practices in contract management processes to ensure consistency across all departments.
  • Facilitated communication between internal teams and external partners, ensuring seamless collaboration throughout the contracting process.
  • Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
  • Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.

Intelligence Analyst/ Security Management

Headquarters & Headquarters Company, 2nd Brigade Combat Team (BCT), 1st Armored Division, III Corps, United States Army Forces Command (FORSCOM)
04.2015 - 09.2018
  • Worked in BDE and BN S-2 (Intelligence Shop) processing personnel security clearance, maintain Joint Personnel Adjudication System (JPAS) profiles for personnel
  • Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Coordinated with other intelligence agencies to share information and resources.
  • Assisted in development of intelligence strategies and policies to support operations.
  • Utilized intelligence collection platforms and analysis techniques to identify and document intelligence gaps.
  • Briefed upper-level personnel on emerging threats.
  • Conducted threat assessment and analysis of foreign adversaries in support of military operations.
  • Incorporated lessons learned from previous operations to improve intelligence capabilities.
  • Used counterintelligence, human intelligence and signal intelligence techniques to thoroughly analyze data.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Supported multi-disciplined security programs for Command military, civilian, and contract personnel in Personnel Security (PERSEC), Information Security (INFOSEC), and Special Security
  • Served as Personnel Security Manager; Alternate Information Security Representative and administered the security education program for the Assistant Chief of Staff for Intelligence
  • Managed the periodic reinvestigation program for Secret and Top Secret security clearances; maintains an active access security database; provides visit authorizations; and assists, on an annual basis, in inspections
  • Conducted inspections on BN Arm’s room for quarterly and annual inspections
  • Resolved security clearance problems caused by conflicting testimony and conflicting policy
  • Maintain 701 and 702’s; ensuring BN security procedures were followed
  • Maintained SM’s clearance and updated SM’s for re-investigations
  • Ensured all briefs were attended by individuals with the proper clearance and need to know, ensuring no leak of classified information
  • Served as Special Security Representative (SSR), providing Sensitive Compartmented Information (SCI) advice, and administers the SCI security program and oversight of the installation's SCI Facility (SCIF).
  • Monitored global events to anticipate potential impacts on national security interests.
  • Managed complex projects, ensuring timely completion and thorough analysis of all pertinent information.
  • Presented key findings to senior leadership, influencing policy decisions and risk mitigation strategies.
  • Enhanced intelligence product quality by implementing rigorous analytical methodologies and standards.
  • Developed comprehensive threat assessments to support strategic decision-making and resource allocation.
  • Reviewed junior analysts'' work for accuracy and consistency before submission, ensuring the highest level of analytical rigor and professionalism.
  • Implemented process improvements that reduced reporting timelines while maintaining high-quality standards.
  • Assessed the reliability and credibility of information sources, mitigating risks associated with misinformation or disinformation campaigns.
  • Utilized advanced software tools to analyze large volumes of data, providing key insights into trends not readily apparent through manual analysis methods alone.
  • Analyzed complex datasets, identifying patterns and trends that informed actionable recommendations for decisionmakers.
  • Conducted extensive research on emerging threats, enabling proactive measures to counter potential risks.
  • Evaluated the effectiveness of intelligence gathering techniques, recommending improvements as needed.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
  • Created useful and timely intelligence products to support field operations.
  • Developed standard operating procedures for intelligence operations and activities.
  • Developed intelligence assessments for high-level government officials and stakeholders.

Education

Master’s degree - National Security Intelligence Analysis

University of New Hampshire

Bachelor of Arts - Intelligence

Operations American Public University

Associates of Applied Sciences - Intelligence Studies

Cochise College
Sierra Vista, AZ

Skills

DCGS-A

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Summary Goals

A driven and resourceful leader with active Top-Secret w/Sensitive Compartmentalized Information (SCI) eligibility, and extensive analytical/research experience, supplemented by outstanding writing abilities. Currently have a bachelor’s degree in Intelligence Operations and an associate in Intelligence Analysis. Extremely proficient in delivering written and oral briefings to military and civilian officials at the highest levels. Expert in intelligence collection/fusion, and highly proficient in Security Management and procedure. Considered a respected leader that can train, coach, and mentor subordinate employees in a wide range of skills focused on achieving organizational goals. Proficient at working in a high pace and stress environment with effective results. Key skills include the following: Administration and Management, Critical Thinking, Threat Assessment, Decision Making, Data Analysis, Research Skill, Personal Management, Strategic Planning, Foreign Disclosure, Collection Management, Oral Communication, Training and Development, Military Operations, Risk Analyst, Security Management and Procedure, Organizational Awareness, Personal Security, Information Security.

Timeline

Department of Army Civilian

G2, JRTC & Fort Johnson, ACofS
10.2023 - Current

Department of Army Civilian

Davis Hall, 305th MI Bn, 111th MI Bde, United States Army Intelligence Center of Excellence (USAICoE)
12.2021 - 08.2023

Senior Contract Training Instructor/ Team Lead

Jacobs LLC, Davis Hall, 305th MI Bn, 111th MI Bde, United States Army Intelligence Center of Excellence (USAICoE)
12.2019 - 12.2021

Intelligence Analyst/ Security Management

Headquarters & Headquarters Company, 2nd Brigade Combat Team (BCT), 1st Armored Division, III Corps, United States Army Forces Command (FORSCOM)
04.2015 - 09.2018

Master’s degree - National Security Intelligence Analysis

University of New Hampshire

Bachelor of Arts - Intelligence

Operations American Public University

Associates of Applied Sciences - Intelligence Studies

Cochise College

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Mai HilliardSecurity Oversight/ Intelligence Analyst