Mai Le
Wichita,KS
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations, seating arrangements, and customer satisfaction. Dedicated to enhancing guest experiences and ensuring smooth operations.
Overview
2
2
years of professional experience
Work History
Dog Walker
Personal Employer
Wichita, KS
08.2024 - 07.2025
- Ensured dogs received adequate exercise by planning and executing daily walking routes.
- Monitored dog's behavior during walks, addressing any issues to promote safety.
- Communicated regularly with pet owners about their dog's activities and well-being.
- Collaborated with pet owners to establish personalized care routines for their pets.
- Provided fresh water and treats during walks to keep dogs comfortable and happy.
Restaurant Hostess
HomeGrown Bradley Fair
Wichita, KS
05.2024 - 07.2025
- Maintained a clean and organized front-of-house area for guest comfort.
- Managed reservations and waitlists using digital systems to optimize table turnover.
- Coordinated with servers to ensure timely seating and service for guests.
- Monitored dining room activity to anticipate guest needs during peak times.
- Assisted in training new hosts on procedures and customer service standards.
- Developed rapport with regular customers, creating a welcoming atmosphere in the restaurant.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Babysitter
Personal Employer
Wichita, KS
08.2024 - 02.2025
- Supervised children's activities to promote safety and engagement during playtime.
- Prepared healthy snacks and meals, adhering to dietary preferences and restrictions.
- Managed daily schedules for children's activities to maintain structure and routine.
- Communicated effectively with parents about their children's needs and daily experiences.
- Developed a trusting relationship with children, fostering a nurturing environment at home.
High School Intern
Spirit AeroSystems
Wichita, KS
07.2023 - 07.2024
- Conducted research to support team projects and contributed valuable insights.
- Collaborated with team members on daily tasks to enhance workflow efficiency.
- Participated in training sessions to develop skills relevant to ongoing projects.
- Communicated updates regularly with supervisors regarding project milestones and challenges faced.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Sales Associate
Pacsun Retail Store
Wichita, KS
11.2023 - 07.2024
- Engaged customers by providing product knowledge and personalized recommendations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained store organization by restocking merchandise and ensuring displays are appealing.
- Collaborated with team members to create an inviting shopping atmosphere.
- Handled customer inquiries and resolved issues to enhance their shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Andover High School
Andover, KS05-2025
Bachelor of Science - Biomedical Sciences Pre-Dental
Auburn University
Auburn, AL05-2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling
- Complex Problem-solving
- Handling complaints
- Personal presentation
- Guest relations
- Reservations coordination
- Sales and marketing
Activities
- Dental Shadowing Student
- Alpha Delta Pi Sorority, member
- Nail Artistry (personal hobby)
Timeline
Dog Walker
Personal Employer
08.2024 - 07.2025
Babysitter
Personal Employer
08.2024 - 02.2025
Restaurant Hostess
HomeGrown Bradley Fair
05.2024 - 07.2025
Sales Associate
Pacsun Retail Store
11.2023 - 07.2024
High School Intern
Spirit AeroSystems
07.2023 - 07.2024
High School Diploma -
Andover High School
Bachelor of Science - Biomedical Sciences Pre-Dental
Auburn University