Mai Lee
Summary
Enthusiastic and dedicated college student pursuing a degree in Computer Science. Seeking to gain practical experience and apply academic knowledge in a professional setting. Possesses strong analytical skills, a quick learning ability, and a passion for the Customer Service industry. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Committed to continuous learning and personal development.
Overview
3
3
years of professional experience
Work History
Volunteer
Vinai Wholesale
01.2024 - 04.2024
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Greeted each customer warmly upon entry, fostering a friendly shopping experience from the start.
- Resolved customer issues promptly, demonstrating excellent problem-solving skills and professionalism.
- Supported inventory management, ensuring accurate stock levels and timely restocking of products.
Volunteer
Momi Care Beauty
01.2021 - 05.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve business needs.
- Used strong interpersonal communication skills to convey information to others.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Tutor Volunteer
Laguna Creek High School
01.2022 - 05.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student.
- Served as a positive role model for students both academically and personally, inspiring continued dedication to their education.
Education
Bachelor of Science - Computer Science
California State University - Sacramento
Sacramento, CA05.2026
High School Diploma -
Laguna Creek High School
Elk Grove, CA05.2022
Skills
- Teamwork
- Problem-solving abilities
- Customer Service
- Customer satisfaction measurement
- Critical Thinking
- Social Media Marketing
- Human-Computer Interaction
- Computer Programming Basics
Timeline
Volunteer
Vinai Wholesale
01.2024 - 04.2024
Tutor Volunteer
Laguna Creek High School
01.2022 - 05.2022
Volunteer
Momi Care Beauty
01.2021 - 05.2023
Bachelor of Science - Computer Science
California State University - Sacramento
High School Diploma -
Laguna Creek High School
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