Mai Lotfy

Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills. Efficient Ticket Agent with 7 years of experience in VICTORIA TRAVELS . Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations. Customer service-focused Ticket Agent with 7-year background in high-volume ticket sales. In-depth knowledge of competitors, spanning tickets offerings and pricing. Skilled at consultative sales techniques emphasizing company value through savvy comparison. Proven skills in ticket system management, documentation checks and guest check-in. Familiar with regulatory requirements, fee structures and basic rules.

• Customer-oriented Reservation Agent with over 7 years of experience in VICTORIA TRAVELS. Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes.
• Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Ability to project service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 7 years of experience in VICTORIA TRAVELS.

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