Mai Saiki
Torrance,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
9
9
years of professional experience
Work History
Cashier/Stocker Associate
Daiso
Torrance, CA
10.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Trainee Cashier
Hmart
Torrance, CA
01.2020 - 04.2020
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Cashier/Barista
Tous Les Jours
Torrance, CA
07.2018 - 01.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returned items in accordance with store policy.
- Nicely packaged products and placed them in the according areas during morning shifts.
- Made caffeine/non-caffeinated drinks with any/no changes provided by the customer
Cashier
Tutti Frutti Frozen Yogurt
Torrance, CA
08.2016 - 01.2018
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Distributed supplies, utensils and portable equipment.
- Prepared boba drinks accurately and satisfyingly.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
West High School
Torrance, CA06-2015
Kinesiology
California State University - Dominguez Hills
Carson, CASkills
- Payment processing
- Cash drawer balancing
- Product recommendations
- Customer service
- Training and mentoring
- Customer assistance
Languages
Japanese
Professional
Timeline
Cashier/Stocker Associate
Daiso
10.2020 - Current
Trainee Cashier
Hmart
01.2020 - 04.2020
Cashier/Barista
Tous Les Jours
07.2018 - 01.2020
Cashier
Tutti Frutti Frozen Yogurt
08.2016 - 01.2018
High School Diploma -
West High School
Kinesiology
California State University - Dominguez Hills