Mai Tran
Houston,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Private Math Tutor
Online
03.2019 - 10.2019
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Taught students remotely using online video chat platform and other delivery channels.
- Boosted student confidence in problem-solving skills through consistent practice and feedback during tutoring sessions.
- Collaborated with parents to develop appropriate tutoring lessons.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Tutored math students of all ages and abilities, from elementary and middle school level.
Cashier
Bambu Desserts & Drinks-Houston
01.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted over 100 customer per shift.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
Barista
Bambu Desserts & Drinks - Houston(Family Business)
02.2022 - Current
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Trained new employees in groups and in one-on-one scenarios.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Memorial High School
Houston, TX05.2025
Skills
- Calculator Usage
- Payment Calculation
- Training new employees
- Financial Recordkeeping
- Soft selling
- POS System Operation
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Barista
Bambu Desserts & Drinks - Houston(Family Business)
02.2022 - Current
Cashier
Bambu Desserts & Drinks-Houston
01.2022 - Current
Private Math Tutor
Online
03.2019 - 10.2019
High School Diploma -
Memorial High School