Mai Shen
Santee,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Contract Compliance Analyst
eXp Realty, LLC
San Diego, CA
05.2023 - Current
- Reviewed real estate contracts and accompanying documents to ensure compliance standards and company policy and procedures.
- Collaborated with agents and broker team to address issues effectively.
- Coordinated with various departments to enhance agent experience.
- Monitored changes with CAR documents
- Mentored new Compliance Analyst, providing guidance on best practices and compliance requirements.
Broker| Realtor® DRE#02073716
EXP Realty Of California
San Diego, CA
10.2018 - Current
- Licensed Real estate broker.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Prepared purchase agreements and disclosures and used ZipForms and DocuSign to complete paperwork.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Increase production year after year by 10%
Owner/Operator
Blush Desserts
San Diego, CA
03.2014 - 05.2016
- Managed day-to-day business operations including scheduling, inventory, daily employee goals
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Streamlined tasks to improve production month after month. Generating and increasing sales by 20% yearly.
Sales Manager
Ashford University
San Diego, CA
02.2010 - 04.2014
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated performance against goals and implemented appropriate development plans.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Managed between 150-250 student calls per day
Education
San Diego, CA - Kinesiology
San Diego State University
San Diego, CASan Diego, CA -
San Diego Mesa College
San Diego, CASkills
- Contract review
- Team collaboration
- Mentoring others
- Creative problem solving
- Operational efficiency
- Contract review
- Team collaboration
- Mentoring others
- Creative problem solving
- Operational efficiency
Accomplishments
- 2018, 2019 - Bronze Club producer ($125k in GCI)
- 2020 - Silver Club Producer ($175k in GCI)
Personal Information
Title: Broker| REALTOR®
Affiliations
- Hyrox Competitor and Finisher 2025
- 2015 San Diego Triple Crown
- 2018, 2019 Bronze Club Producer (GCI)
- 2020 Silver Club Producer (GCI)
Certification
- California Real Estate Broker 2022- Current
- Nevada Real Estate Agent 2023- Current
Timeline
Contract Compliance Analyst
eXp Realty, LLC
05.2023 - Current
Broker| Realtor® DRE#02073716
EXP Realty Of California
10.2018 - Current
Owner/Operator
Blush Desserts
03.2014 - 05.2016
Sales Manager
Ashford University
02.2010 - 04.2014
San Diego, CA - Kinesiology
San Diego State University
San Diego, CA -
San Diego Mesa College
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