Mai Yang
Silver Spring Foods
Eau Claire,WI
Summary
Dynamic Production Lead at Silver Spring Foods with a proven track record in quality control and team coordination. Enhanced production efficiency by streamlining workflows and training new hires, fostering a culture of safety and excellence. Adept at troubleshooting and implementing solutions, ensuring high-quality output and compliance with industry standards. Due to my strong leadership and working well in building my team to reach success, I won employee of the year in 2024. Meeting daily production goals and achieving more than production goals by finding ways to make the line run smoother is my drive for a great success.
During my time as a 2nd Shift Production Supervisor, I worked and managed the time of Covid so I understand the shortages of staffing during that time and how to manage and prioritize to meet the weekly goals. Normally on a perfect shift, there are leads who help the supervisor maintain production work flow but during Covid, I had no leads in production and managed the shift myself. I was also able to determine each workers work ethic and did my best in coaching and mentoring each employee to improve production work flow. I’ve also interviewed new people and have also fired workers based upon their work ethic, work attitude and also by following protocols of when to let them go. I did a lot of decision making when problems occur without the help of a manager due to unable to reach management when they are not in the office.
9
years of professional experience
Work History
Production Lead
8 Years 9 Months- Led production line workflows to maintain safety, quality, and consistent output.
- Coordinated changeovers, reducing downtime and keeping schedules on track.
- Trained operators on GMP, sanitation, and standard operating procedures.
- Monitored equipment performance and escalated maintenance issues promptly.
- Verified product quality throughout production to support food safety requirements.
- Assigned daily tasks and balanced labor across shifts for efficient throughput.
- Documented production records accurately to support traceability and compliance.
- Resolved line issues quickly to minimize delays and maintain flow.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Increased overall product quality by closely monitoring production processes and providing constructive feedback.
- Monitored employee activities to verify consistent use of good manufacturing principles.
- Trained workers in proper operation, calibration, and maintenance of production line equipment.
- Reduced downtime by proactively identifying potential bottlenecks and addressing them promptly.
- Facilitated open communication channels between team members, fostering a positive work environment conducive to high performance levels.
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Handled production line documentation for waste, downtime and output.
- Contributed to continuous improvement and lean initiatives by implementing directives.
- Conducted regular audits to identify areas for improvement within the production line, implementing corrective actions as needed.
- Supported employees by accurately tracking time and proactively resolving any conflicts.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Met production targets and tight deadlines by collaborating closely with team members.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
- Assembled products according to changing daily work orders and specific customer needs.
Production Supervisor
10 Months- Operated production line equipment while following safety, sanitation, and food quality standards.
- Monitored product flow and adjusted machine settings to maintain consistent output.
- Inspected finished goods for defects and removed nonconforming items from line.
- Loaded raw materials and packaging supplies to support uninterrupted production.
- Cleaned and sanitized work areas, equipment, and tools to meet plant requirements.
- Recorded production data and reported equipment issues to supervisors promptly.
- Assisted team members with line changeovers, setup, and basic troubleshooting tasks.
- Followed standard operating procedures to maintain efficiency and product consistency.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Followed best manufacturing practices for operation of production equipment.
Bottling Team Member
4 Months- Supported production line operations while maintaining consistent product quality and workflow efficiency.
- Inspected packaged products for defects, labeling accuracy, and compliance with quality standards.
- Followed food safety procedures and sanitation requirements throughout daily work assignments.
- Operated production equipment carefully, adapting quickly to changing line demands and tasks.
- Assisted team members with material handling, staging supplies, and maintaining orderly work areas.
- Cleaned and sanitized workstations, tools, and equipment to meet plant hygiene expectations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
Line Operator
2 MonthsEducation
High School Diploma
Skills
Quality control
Troubleshooting
Team coordination
Quality assurance
Manufacturing operations
Workflow management
Equipment safety
Operations management
Health and safety compliance
Manufacturing processes
Operations support
Safety rules enforcement
Quality control guidelines
Standard operating procedures
Manufacturing
Equipment troubleshooting
Production line supervision
Team member motivation
Positive attitude
Strong work ethic
Attention to detail
Good communication
Following instructions
Teamwork and communication
OSHA guidelines
Machinery operation
Teamwork and coordination
Quality inspection
Pallet jacks
Picking and packing
Workstation equipment monitoring
Preventive Maintenance
Parts inspection
Assembly line operations
New hire training
Planning and coordination
Creative problem solving
Train-the-trainer
Team leadership
Time management
Decision-making
Goal setting
Task delegation
Documentation and reporting
Performance evaluations
Coaching and mentoring
Timeline
Production Supervisor
Silver Spring Foods
08.2020 - 06.2021
Production Lead
Silver Spring Foods
01.2018 - Current
Line Operator
Silver Spring Foods
10.2017 - 12.2017
Bottling Team Member
Silver Spring Foods
09.2017 - 01.2018
North High School
High School Diploma