MAIA BRIGGMAN
Brooklyn
Summary
Experienced leader in community outreach, wellness coordination, and program development. Over 5 years of success in supporting underserved populations through strategic initiatives. Proven track record in improving service delivery, building community relationships, and leading teams to drive measurable impact. Skilled in crafting compelling narratives, managing constituent relations, and executing impactful outreach campaigns in dynamic environments. Effective at aligning communication strategies with organizational goals for clear and successful messaging that drives team success.
Overview
12
12
years of professional experience
Work History
Director of Communications and Outreach
Little People Early Learning Center
01.2021 - Current
- Served as a trusted advisor to executive leadership on matters of public relations, reputation management, and stakeholder engagement.
- Championed diversity and inclusion initiatives within the organization''s communications efforts, ensuring representation from various perspectives in storytelling processes.
- Increased media coverage with proactive pitching of stories to journalists and publications.
- Established key performance indicators for measuring the success of communications efforts, using data-driven insights to inform future strategies.
- Oversaw the development of an employee intranet portal to centralize important company news and resources while fostering a sense of community within the workplace.
- Implemented internal training workshops on effective communication techniques for staff members across departments.
- Spearheaded community outreach programs that fostered strong relationships with local organizations, businesses, and residents.
Community Engagement Manager
Catholic Charities Queen and Brooklyn
02.2022 - 07.2025
- Provides counseling and advocacy services to the mentally ill or those battling drug addictions
- Connecting clients to services externally and internally based on their needs.
- Completing weekly medication count and going over medication management with clients at their homes.
- Working with providers and family members to better ensure the quality of living for clients inside the program.
- Streamlined processes for event coordination, reducing logistical challenges and increasing overall efficiency in executing community-focused initiatives.
- Strengthened brand identity by organizing impactful events that showcased the organization''s values and goals.
- Ensured seamless integration of new programs by collaborating with various stakeholders to address logistical, infrastructural and cultural considerations.
Program Coordinator
STRIDE
01.2021 - 02.2022
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
Executive Administrative Assistant
Independent Advice
02.2015 - 01.2021
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
Tutor
Read Alliance
09.2013 - 06.2015
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Education
Master of Arts - Masters in Public Affairs And Urban Development
Baruch College of The City University of New York
New York, NY05-2026
Bachelor of Arts - Criminal Justice, Minor in Counseling
John Jay College of Criminal Justice of The City University of New York
New York, NY12.2021
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY06.2019
Skills
- Program Development & Oversight
- Community Outreach & Engagement
- Interdisciplinary Care Coordination
- Client Advocacy & Wellness
- Team Leadership & Staff Supervision
- Strategic Planning & Evaluation
- Mental Health & Addiction Services
- Time Management & Multitasking
- Relationship Building
- Multitasking and Time Management
- Strong Organizational Skills
- Research and Analytical Skills
Timeline
Community Engagement Manager
Catholic Charities Queen and Brooklyn
02.2022 - 07.2025
Director of Communications and Outreach
Little People Early Learning Center
01.2021 - Current
Program Coordinator
STRIDE
01.2021 - 02.2022
Executive Administrative Assistant
Independent Advice
02.2015 - 01.2021
Tutor
Read Alliance
09.2013 - 06.2015
Bachelor of Arts - Criminal Justice, Minor in Counseling
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
Master of Arts - Masters in Public Affairs And Urban Development
Baruch College of The City University of New York
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