Maia Kropp
Galena,IL
Summary
Motivated individual with strong work ethic and working toward a Degree in Animal Science. Strong organizational and team collaboration skills, positive outlook, and passion animal science and success.
Overview
3
3
years of professional experience
Work History
Waitress
Big Bills
06.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer
Safe Haven
12.2022 - Current
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and walks.
Barista
Trolley Depot Coffee And Tea Co
06.2020 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
High School Diploma -
Galena High School
Galena, IL05.2023
Skills
- Leader
- Responsible
- Outgoing
- Teamwork
- Communication
- Time Management
Timeline
Waitress
Big Bills
06.2023 - Current
Volunteer
Safe Haven
12.2022 - Current
Barista
Trolley Depot Coffee And Tea Co
06.2020 - 07.2023
High School Diploma -
Galena High School
Similar Profiles
Brandon ByarsBrandon Byars
GM Guilty Sea Sports Pub, Asst. Mgr. Crabby Bills at Big Claw Mgmt., Guilty Sea Sports Pub/Crabby BillsGM Guilty Sea Sports Pub, Asst. Mgr. Crabby Bills at Big Claw Mgmt., Guilty Sea Sports Pub/Crabby Bills
Traye MartinTraye Martin
Electrian at Bills Electric IncorporatedElectrian at Bills Electric Incorporated
Sam Ming FaiSam Ming Fai
Business Development Manager at Bills Logistic Solution Sdn BhdBusiness Development Manager at Bills Logistic Solution Sdn Bhd