MAIA TOMBERLIN
Lemoore,CA
Summary
Results-driven professional with extensive experience in program management and coordination. Proven track record of delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes. Adept at leveraging strategic thinking and problem-solving skills to drive operational efficiency and exceed organizational goals.
Overview
23
23
years of professional experience
Work History
GME Program Coordinator - Family Medicine
Kaweah Health Medical Center
02.2019 - 06.2024
- C-TAGME Certified
- Coordinates and schedules unique clinical rotations for residents by coordinating with multiple outside clinicians in addition to scheduling continuity clinic, subspecialty clinics, on-call schedules, and Knowledge Self-Assessment modules using New Innovations software
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Schedules and coordinates applicant interviews for the residency program and assists program leadership in interview and MATCH process
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Coordinates resident onboarding as part of the medical staff including orientation, tracking required institutional training, and assisting residents with IT and EHR access
- Accepts and pre-screen applications, send correspondence to medical students, prepare welcome packets, request hospital badge, and network access
- Serves as the liaison for program affiliation agreements, including resident rotations/one-day-off elections, medical student clerkships, teaching availability, and volunteer attending PLAs
- Assists with policy handbook updates and communicates as required to SRMC Medical Staff Office, consistent with ACGME Institutional, Common, and specialty-specific requirements
- Coordinates department education conferences, physician-trainee workshops, and helps facilitate all major projects within the residency program including graduation, retreats, orientation, and continuum
- Serves as liaison between program directors, program manager, clinic manager, residents, chief residents, and faculty
Talent Acquisition Coordinator
Adventist Health
08.2018 - 11.2018
- Maintains responsibility for facilitating the logistics of the region’s recruitment of new talent and partnering with talent advisors on ensuring a timely and effective recruitment process
- Posts jobs, reviews applicants and schedules interviews, as well as any necessary travel arrangements
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Proficient in a HRIS systems such as Taleo, Oracle, skill craft, hire view, etc
- Ensures candidates are accurately tracked within the system and all necessary communication between the candidates and the organization are taking place
- Identifies process and procedure improvement opportunities
- Assists with training on new process and procedures
Human Resources Assistant
Adventist Health
06.2017 - 06.2018
- Processed and answered questions for benefit enrollments, flexible spending, pay in lieu of, and waivers for employees
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Successfully executed 3 open enrollment benefit fairs for all employees within the hospital network
- Trained employees on benefit enrollment process during orientation presentation
- Maintained 3500 employee records in electronic and paper format for three hospitals and various clinics
- Successfully navigated and maintained multiple HRIS/Payroll systems i.e
- Provided excellent customer service while maintaining the front lobby desk in the Human Resources Office
- Proficient in communication with employees, co-workers and vendors through phones, voicemails, emails and fax
Computer Assistant
U.S. Navy Fleet Readiness Center West
04.2016 - 06.2017
- Updating Naval Aviation Logistics Command Management Information System (NALCOMIS) to provide aviation maintenance and material management personnel with timely accurate and complete information on which to base daily decisions
- Maintaining electronic logs and records in NALCOMIS to ensure aircraft readiness at all times
- Improved user experience with proactive troubleshooting and efficient problem resolution.
Administrative Assistant
Navy Child and Youth Programs
05.2011 - 03.2016
- Coordinating Central Enrollment Waitlist for NAS Lemoore, CA and overseeing the USDA Food Program for Child Development Homes Program
- Conducts home inspections for USDA on 30 Child care providers
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Office Automation Assistant
Marine Corps Community Services
08.2008 - 03.2010
- Providing clerical, office administration, and customer support services to the Child Development Center
- Operates a personal computer and peripheral equipment to produce a variety of civilian and military correspondence, spreadsheets, charts, reports and graphs using a wide variety of software programs, as well as system to handle billing and customer information
Patient Services Representative
Children's Hospital of the Kings Daughters
10.2005 - 01.2007
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.
Aviation Maintenance Administrator
United States Navy, USN
03.2001 - 09.2005
- Actively participated in safety audits and inspections, proactively addressing findings to improve overall operations.
- Streamlined maintenance processes for increased efficiency and reduced downtime in the hangar.
- Maintained detailed records of all maintenance activities, ensuring accurate documentation and compliance with regulations.
Education
BSB - Business Management, Human Resources
University of Phoenix
Skills
- Personnel and Human Resources
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Customer and Personal Service
- Active Listening
- Clerical
- Computers and Electronics
- Critical Thinking
- Time Management
Timeline
GME Program Coordinator - Family Medicine
Kaweah Health Medical Center
02.2019 - 06.2024
Talent Acquisition Coordinator
Adventist Health
08.2018 - 11.2018
Human Resources Assistant
Adventist Health
06.2017 - 06.2018
Computer Assistant
U.S. Navy Fleet Readiness Center West
04.2016 - 06.2017
Administrative Assistant
Navy Child and Youth Programs
05.2011 - 03.2016
Office Automation Assistant
Marine Corps Community Services
08.2008 - 03.2010
Patient Services Representative
Children's Hospital of the Kings Daughters
10.2005 - 01.2007
Aviation Maintenance Administrator
United States Navy, USN
03.2001 - 09.2005
BSB - Business Management, Human Resources
University of Phoenix
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