Summary
Overview
Work History
Education
Skills
References
Timeline
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Maia Williams

Reisterstown,MD

Summary

Executive Assistant with a strong track record in supporting senior leadership through effective management of complex schedules and project organization. Demonstrated expertise in delivering high-quality administrative support, office management, and staff training. Proven analytical skills facilitate efficient task prioritization and resolution of conflicts. Recognized for exceptional communication abilities and fostering positive relationships with clients and team members.

Overview

9
9
years of professional experience

Work History

Legal Accountant

ZM Law Group
Owings Mills, MD
12.2023 - Current
  • Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements, to ensure accuracy and compliance with regulations.
  • Manage all financial accounts, including reconciliations, and disbursements.
  • Supported the accounting team in preparing financial reports, processing invoices, and reconciling accounts receivable and payable.
  • Tracked billable case costs, including expert witness fees, deposition expenses, court filings, and discovery expenditures for multi-million-dollar civil litigation matters.
  • Produced monthly financial statements, WIP (Work in Progress) reports, and aging receivables summaries for partners and managing attorneys.

Administrative Assistant

Baltimore Equitable
Baltimore, MD
06.2023 - 11.2024
  • Provided comprehensive administrative support to a team of insurance agents, ensuring efficient office operations.
  • Managed client inquiries via phone, email, and in-person, helping with policy questions, claims, and account updates.
  • Processed new policy applications, renewals, and endorsements, ensuring accurate documentation and timely submissions.
  • Maintained and updated client records in the company’s database, ensuring compliance with industry regulations and internal procedures.
  • Assisted with preparing and sending policy documents, billing statements, and other correspondence to clients.
  • Supported the team with general office duties, including filing, organizing, and office supply management.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Administrative Assistant/ IT helpdesk

Clinical Solutions
Burtonsville, MD
10.2019 - 05.2023
  • Perform remote troubleshoot through diagnostic techniques and pertinent questions.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Determine the best solution based on the issue provided by customer.
  • Act as liaison for other departments to resolve complaints and requests.
  • Managed database systems containing customer contact information.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Medical receptionist

Sheft’s Chiropractic
Timonium, MD
06.2016 - 01.2019
  • Processed referrals for specialist care when requested by physicians or patients.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Performed data entry tasks related to billing and collections procedures.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Verified insurance coverage for appointments and collected co-payments as required.

Education

Bachelor of Arts - Information And Communication Technology

Community College of Baltimore County
Baltimore, MD
04-2026

Skills

  • Excel
  • QuickBooks
  • Financial analysis
  • Data entry
  • Client relations
  • Administrative support
  • Problem resolution
  • Event coordination
  • Fixed asset management
  • Accounting and bookkeeping
  • Accounts payable
  • Risk assessment
  • Management accounting
  • Budgeting assistance

References

References available upon request.

Timeline

Legal Accountant

ZM Law Group
12.2023 - Current

Administrative Assistant

Baltimore Equitable
06.2023 - 11.2024

Administrative Assistant/ IT helpdesk

Clinical Solutions
10.2019 - 05.2023

Medical receptionist

Sheft’s Chiropractic
06.2016 - 01.2019

Bachelor of Arts - Information And Communication Technology

Community College of Baltimore County