Maia Windau
South Orange,NJ
Summary
Dedicated Team Leader provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills. Detail-oriented team player with strong organizational skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Lead Childcare Teacher
Genius Gems LLC
11.2021 - Current
- Established positive relationships with children and families.
- Created safe and nurturing learning environment.
- Guided children to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Assistant Photographer
Windau Photography
06.2021 - Current
- Carried equipment from one shooting location to next.
- Changed camera lenses and made small light adjustments.
- Kept photography equipment available, clean and working.
- Planned and prepared for on-location and studio shoots.
Babysitter
Parents Of Children
01.2015 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
Columbia High School
Maplewood, NJ06.2024
Skills
- Positive Reinforcement Strategies
- Interactive Design
- Early Childhood Education Knowledge
- Childcare Administration
- Sales Expertise
- Technical Proficiency
- Cultural Understanding
- Verbal and Written Communication
- Customer Relations
- Customer Support
Accomplishments
- Attended a German Language School for 15+ years
- German Language School of Morris County: 2 years
- German Language School of Union County: 12 years
- Deustche Sprachdiplum Stufe 1
- AATG Gold Award for Distinguished Achievement 2021
- AATG Above Average Achievement 2022
- AATG Silver Award for Distinguished Achievement 2022
Languages
German
Native or Bilingual
Timeline
Lead Childcare Teacher
Genius Gems LLC
11.2021 - Current
Assistant Photographer
Windau Photography
06.2021 - Current
Babysitter
Parents Of Children
01.2015 - Current
High School Diploma -
Columbia High School
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