Maiah Cook
San Marcos,CA
Summary
Dynamic Retail Operations Coordinator with a proven track record at Mary's Tack & Feed, excelling in customer service and inventory management. Recognized for enhancing the online shopping experience and training new staff. Adept at multitasking and fostering teamwork, ensuring efficient order fulfillment and positive client relationships. Offering a solid foundation in digital communication and customer service, and eager to learn and develop skills in an in-person sales environment. Brings quick ability to grasp new technologies and processes, with strong communication and problem-solving skills. Ready to use and grow communications and customer service skills in the Retail Operations Assistant role.
Overview
2
2
years of professional experience
Work History
Internet Sales Associate
Mary's Tack & Feed
05.2024 - Current
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Processed online orders efficiently using e-commerce platforms and inventory systems.
- Maintained accurate product listings, ensuring up-to-date information on website.
- Collaborated with team members to optimize order fulfillment and delivery timelines.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
- Trained new staff on operational procedures and best practices for online sales support.
Photographer
08.2023 - Current
- Captured high-quality images for diverse projects, ensuring alignment with client vision and branding.
- Developed creative concepts for photoshoots, enhancing storytelling through visuals and thematic elements.
- Managed post-production processes, including editing and retouching, to deliver polished final products.
- Collaborated with clients to understand their needs, providing tailored photography solutions and exceptional service.
- Organized and coordinated photoshoot logistics, ensuring efficient use of time and resources on-site.
Cashier
Mary's Tack & Feed
10.2023 - 05.2024
- Processed customer transactions accurately and efficiently, ensuring a positive shopping experience.
- Managed cash register operations, balancing drawers at shift end with attention to detail.
- Assisted customers in product selection, providing knowledgeable recommendations for their needs.
- Maintained store cleanliness and organization to enhance overall shopping environment.
- Trained new cashiers on operational procedures and customer service best practices.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Art: Studio Art
San Francisco State University
San Francisco, CA05-2023
Skills
- Adaptability to change
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Excellent communication
- Organizational skills
- Computer Skills
Languages
American Sign Language
Limited Working
Timeline
Internet Sales Associate
Mary's Tack & Feed
05.2024 - Current
Cashier
Mary's Tack & Feed
10.2023 - 05.2024
Photographer
08.2023 - Current
Bachelor of Arts - Art: Studio Art
San Francisco State University