MAIAH LESHER
Kalamazoo
Summary
Dedicated healthcare professional with a strong focus on enhancing clinical outcomes through effective vital signs monitoring and collaboration with interdisciplinary teams. Skilled in executing emergency procedures and maintaining high-quality patient support, ensuring efficient clinical operations in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Emergency Room Technician
Bronson Methodist Hospital
Kalamazoo
11.2025 - Current
- Assisted providers and nursing staff with emergency procedures to improve patient care outcomes.
- Monitored vital signs and reported status changes for prompt clinical decision-making.
- Collaborated with interdisciplinary teams to enhance efficiency in emergency department operations.
- Documented patient care procedures accurately within electronic health record systems.
- Collected blood and clinical specimens, ensuring proper labeling and transport for diagnostics.
- Provided compassionate support to patients and families during high-stress situations.
Inpatient Phlebotomist
Bronson Methodist Hospital
Portage
10.2024 - 11.2025
- Executed venipunctures and capillary punctures to ensure sample integrity and accurate diagnoses.
- Collected, prepared, and stored blood samples while verifying medical record accuracy.
- Performed venipunctures on pediatric, adult, geriatric, and special needs patients with proficiency.
- Demonstrated knowledge of medical terminology and infection control procedures.
- Trained new staff on phlebotomy techniques to improve compliance with hospital protocols.
- Fostered a compassionate environment for patients, enhancing comfort during procedures.
Medical Office Associate
Pointe Family Physicians
Saint Clair Shores
03.2023 - 09.2024
- Streamlined appointment scheduling and triage calls to enhance clinical workflow efficiency.
- Facilitated patient check-in, insurance verification, and intake documentation for accurate records.
- Maintained comprehensive patient charts within EHR systems to support care coordination.
- Collected vital information during patient intake to prepare for clinical procedures.
- Coordinated communication among providers, nursing staff, and patients for continuity of care.
- Addressed patient inquiries about treatment plans and follow-up instructions, reinforcing provider guidance.
Lead Plasma Center Technician
Biolife Plasma Services
Mount Pleasant
09.2020 - 02.2023
- Performed high-volume venipuncture procedures (50–80+ per shift) while maintaining safety, specimen integrity, and donor satisfaction.
- Provided clinical monitoring during donation procedures, promptly managing adverse reactions to ensure donor safety and minimize interruptions.
- Enforced infection prevention and OSHA standards, contributing to reduced safety incidents and consistent regulatory compliance.
- Supervised donor flow for daily operations, helping decrease wait times and support efficient throughput in a fast-paced environment.
- Conducted donor health screenings, vital assessments, and eligibility evaluations, ensuring 100% protocol adherence.
- Cross-trained and mentored new and existing staff, improving team competency, workflow efficiency, and onboarding time.
Education
Bachelor of Science - Public Health Education
Central Michigan University
Mount Pleasant, MI08-2020
Skills
- Patient care and support
- Training and mentoring
- Infection prevention strategies
- Vital signs monitoring
- Electronic health records management
- Medical terminology expertise
- HIPAA compliance knowledge
- Emergency medical procedures
- Compassionate communication skills
- Phlebotomy techniques proficiency
- EKG interpretation and monitoring
Certification
Basic Life Support (BLS), American Heart Association, 10/31/26
Timeline
Emergency Room Technician
Bronson Methodist Hospital
11.2025 - Current
Inpatient Phlebotomist
Bronson Methodist Hospital
10.2024 - 11.2025
Medical Office Associate
Pointe Family Physicians
03.2023 - 09.2024
Lead Plasma Center Technician
Biolife Plasma Services
09.2020 - 02.2023
Bachelor of Science - Public Health Education
Central Michigan University