Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAIAH WILLIAMS

Glenwood,IA

Summary

Dynamic professional with a diverse background, including roles at Scooters Coffee Shop and YMCA Daycare, showcasing exceptional customer service and team leadership skills. Excelled in resolving customer complaints, fostering team collaboration, and supporting sustainable practices. Proven ability in cash handling and enhancing client satisfaction, making significant contributions to workplace efficiency and loyalty.

Overview

5
5
years of professional experience

Work History

Barista

Scooters Coffee Shop
08.2024 - Current
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Used POS system to accurately enter orders and process payments.

Tree Worker

Wiggington Tree Service
05.2024 - Current
  • Supported clients in navigating local regulations related to tree management, permitting processes, and preservation requirements.
  • Demonstrated a strong commitment to sustainable practices, recycling and repurposing wood materials whenever possible.
  • Increased client satisfaction through efficient completion of jobs within budget constraints.
  • Maintained healthy urban forests by evaluating tree conditions and implementing appropriate treatments.

Teacher's Assistant

YMCA Daycare
03.2020 - 03.2023
  • Graded assignments and reported individual progress to teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Education

No Degree - Media Arts

William Penn University
Oskaloosa, IA
05.2026

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Team Leadership
  • Order Taking
  • Exceptional customer service

Timeline

Barista

Scooters Coffee Shop
08.2024 - Current

Tree Worker

Wiggington Tree Service
05.2024 - Current

Teacher's Assistant

YMCA Daycare
03.2020 - 03.2023

No Degree - Media Arts

William Penn University
MAIAH WILLIAMS