Hi, I’m
Mai B Cooper
Ellicott City,MD
Summary
Detail-oriented individual with exceptional interpersonal and project management skills. Successfully handles multiple tasks effectively and efficiently in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills. Eager to contribute to team success while further developing professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
14
years of professional experience
Work History
Ryder Integrated Logistics
Logistics Supervisor
08.2024 - Current
Job overview
- Led and trained over 25 employees in 2024.
- Maintained accurate records of team attendance, approved payroll, and documented disciplinary actions.
- Handled day-to-day shipping, overseeing more than 25,000 packages per day.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Inspected work areas to keep free of hazards and maintain proper function of
- Resolved inventory and product errors successfully before trucks were loaded.
Ryder Logistics Transportation
Driver/Warehouse Associate
03.2023 - Current
Job overview
- Delivered loads on schedule 98% of the time, factoring in traffic conditions and utilizing optimal driving routes
- Proactively maintained safe operational trucks, saving $2000/year in maintenance costs
- Verified contents of loaded inventory against shipment paperwork, ensuring accuracy of cargo records
- Authenticated delivered and shipped freight, organizing it in labeled areas of the warehouse for efficient distribution
- Verified quantity and description of materials received by checking merchandise against packing list.
EVO Transportation
Driver
12.2021 - 03.2023
Job overview
- Logged over 375,000 miles across 5+ daily routes, maintaining 97% account retention
- Maintained 98% accuracy on delivery manifest and electronic logs, ensuring compliance with company and DOT policies.
- Interacted with customers to drive satisfaction and managed loading/offloading of mail with 97% package integrity
- Commended for 0 traffic violations and at fault accidents
PAM Transportation Services Inc
Driver
12.2019 - 02.2021
Job overview
- Redesigned routes, saving $3k a month in fuel costs
- Communicated effectively with dispatchers for timely pick-ups and deliveries
- Achieved Safety Award in 2021 by adhering to safety standards
- Followed all traffic laws and defensive driving techniques
Beyond Limits EDU LLC.
Owner/Lead Tutor
10.2012 - 11.2019
Job overview
- Devised and implemented curriculum, increasing grade levels by 35%
- Developed policies and procedures, manuals, and other materials necessary for efficient and effective instruction and program operations
- Created/implemented marketing strategies supporting revenue goals and promoting growth
- Tutored diverse groups of students to strengthen subject comprehension, apply proper study habits, and build important learning skills.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Community Solutions LLC.
Associate Director/Lead Educator
06.2018 - 11.2019
Job overview
- Redesigned curricula, increasing program completion by 20%
- Enhanced procurement budget by $10,000 through favorable relationships with grant funders
- Managed program affairs to ensure efficient operations and program fulfillment
- Established key performance indicators and tracked against set targets
School District of Philadelphia
Teacher
09.2016 - 06.2019
Job overview
- Utilized technology-based learning tools to enhance classroom instruction.
- Designed engaging lessons, meeting annual yearly progress for 2 years
- Tracked student progress and conducted performance gap analysis to address performance issues
- Recognized for improved student academic levels by 25%
- Communicated with parents and staff about students' development
Thomas Jefferson University Hospital
Admissions Analysis
03.2011 - 12.2015
Job overview
- Transitioned to EMR database which increased patients’ record analysis and verification accuracy by 75%.
- Effectively utilized databases to track departmental performance metrics for 3 hospital divisions
- Conducted research to identify solutions for reducing departmental errors by 35%
- Verified and updated patient information, created detailed reports and presentations of analyzed data
- Onboarded temporary staff to improve data input accuracy
Education
Thomas Jefferson UniversityPhiladelphia, PA
Bachelor of Science from Behavioral Health Science
ETI International
Certification from Sales/Customer Service
ETI International
Certification from Professional and Technical Writing
Skills
- Problem/Conflict Resolution
- Adaptability
- Strategic Implementation
- Resources Allocation
- Operations management
- SOP compliance
- Diversity and inclusion initiatives
- Product management
- Onboarding and training
References
References available upon request.
Timeline
Logistics Supervisor
Ryder Integrated Logistics
08.2024 - Current
Driver/Warehouse Associate
Ryder Logistics Transportation
03.2023 - Current
Driver
EVO Transportation
12.2021 - 03.2023
Driver
PAM Transportation Services Inc
12.2019 - 02.2021
Associate Director/Lead Educator
Community Solutions LLC.
06.2018 - 11.2019
Teacher
School District of Philadelphia
09.2016 - 06.2019
Owner/Lead Tutor
Beyond Limits EDU LLC.
10.2012 - 11.2019
Admissions Analysis
Thomas Jefferson University Hospital
03.2011 - 12.2015
ETI International
Certification from Sales/Customer Service
ETI International
Certification from Professional and Technical Writing
Thomas Jefferson University
Bachelor of Science from Behavioral Health Science
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