Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maica Willingham

Kalamazoo,MI

Summary

Highly focused and responsible college student guaranteed to contribute strongly within a customer service role requiring enthusiasm, charismatic communication skills, and exemplary work ethic.

Overview

6
6
years of professional experience

Work History

Kids Team Member

Lifetime Fitness
12.2018 - 03.2020
  • Greets, acknowledges, and interacts with members and guests in a friendly and professional manner
  • Engages children in interactive activities that include storytelling, organized arts and crafts, singing, and games in the Kids Academy
  • Monitors and interacts with children to maintain a safe and healthy environment with respect to the toys, sports equipment, other children, and surroundings
  • Maintains the Kids Academy and other program areas by following the cleaning checklist and performing assigned tasks
  • Promotes and sells Lifetime Kids programs, products, and services

High School Assistant

Novi High School
02.2018 - 06.2018
  • Novi middle, pom coach
  • Coach and motivate student athletes to develop an appreciation for Pom
  • Created choreography for upcoming competitions
  • Lead team building exercises to bring team unity
  • Works with Head Coach on positioning, transitions, etc
  • Cheer the team on at competitions

Waitress

Bar Louie
05.2022 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Door Auditor

Department Of Public Safety
02.2023 - Current
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Communicated with building staff to notice about auditing hours
  • Performed observations to doors within Western Michigan and took information in regards to the certain door it was
  • Handled information material and access to WMU campus

Server

Texas Roadhouse
08.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Novi High School
Novi, MI
08.2020

Associate of Arts - Criminal Justice

Western Michigan University
Kalamazoo, MI
12.2024

Skills

  • Work well under-pressure
  • Fast-paced and quick thinking
  • Good communicator
  • Leadership and Integrity
  • Honesty
  • Strong Work Ethnic
  • Problem-Solving
  • Listening

I enjoy being in new environments to challenge myself I believe you grow in uncomfortable situations until you make in comfortable I am a strong willed person that manages new positions well and see them as room to grow

Timeline

Door Auditor

Department Of Public Safety
02.2023 - Current

Server

Texas Roadhouse
08.2022 - Current

Waitress

Bar Louie
05.2022 - 08.2022

Kids Team Member

Lifetime Fitness
12.2018 - 03.2020

High School Assistant

Novi High School
02.2018 - 06.2018

High School Diploma -

Novi High School

Associate of Arts - Criminal Justice

Western Michigan University

Similar Profiles

CREATE PROFILE
Maica Willingham