Maicee Hirsch
Minneapolis,MN
Summary
Highly motivated and customer-focused professional with experience in fast-paced, service-oriented environments. Strong communication, multitasking, and teamwork skills developed through dental assisting and previous serving experience. Committed to providing excellent guest experiences while maintaining efficiency and attention to detail.
Overview
9
9
years of professional experience
Work History
Dental Assistant
advanced Oral Surgery and Periodontics
Minnetonka, Minnesota
11.2021 - Current
- Assisted surgeons during oral procedures with instruments and suction.
- Prepared surgical rooms by sterilizing tools and organizing supplies to ensure readiness for procedures.
- Educated patients on post-operative care and medication instructions.
- Managed patient records with a focus on maintaining accuracy and confidentiality.
- Coordinated scheduling of surgeries and follow-up appointments with dental staff to optimize patient care.
- Monitored patient vitals during procedures to ensure safety and comfort.
Dental Assistant
Pacific Dental Services
St. Louis Park, MN
07.2017 - 09.2021
- Assisted dentists during procedures to ensure patient comfort and efficiency.
- Prepared and sterilized dental instruments following infection control protocols.
- Managed patient records in electronic health record systems to ensure accuracy and accessibility.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Collaborated with team members to uphold cleanliness standards and organization in treatment areas.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Server
Granite City Food & Brewery
Maple Grove, Minnesota
10.2019 - 05.2020
- Delivered exceptional customer service, creating memorable dining experiences.
- Provided excellent customer service to ensure satisfaction.
- Took and processed food and beverage orders accurately.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Maintained the cleanliness of tables and dining areas throughout shifts.
- Processed cash transactions and payments swiftly, contributing to efficient operations.
Education
Associate of Science - Dental Assistanting
Herzing University
Saint Louis Park, MN03-2023
Some College (No Degree) - Hospitality
North Dakota State University
Fargo, NDBachelor of Science - Dental Hygiene
Herzing University
Saint Louis Park, MN04-2026
Skills
- Surgical assistance
- Electronic health records
- Appointment scheduling
- First aid training
- CPR and AED certified
- Handling payments/POS systems
- Customer service
- Organizational skills
- Fast-paced multitasking
- Team collaboration
- Attention to detail
- Time management
- Problem-solving & conflict resolution
- Communication & interpersonal skills
Timeline
Dental Assistant
advanced Oral Surgery and Periodontics
11.2021 - Current
Server
Granite City Food & Brewery
10.2019 - 05.2020
Dental Assistant
Pacific Dental Services
07.2017 - 09.2021
Associate of Science - Dental Assistanting
Herzing University
Some College (No Degree) - Hospitality
North Dakota State University
Bachelor of Science - Dental Hygiene
Herzing University