Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Maidel Diaz

Miami

Summary

Well-organized Business Support Coordinator with proactive approach in maintaining business processes and supports. Systematically stays on top of budget and administrative requirements. Anticipates needs and proactively takes appropriate action to meet deadlines and exceed expectations.

Overview

27
27
years of professional experience

Work History

Emergency Department, Business Support Coordinator

Baptist Health
Miami
09.2021 - Current
  • Provide administrative and operational support to the Emergency Department.
  • Maintain accurate and confidential electronic records.
  • Coordinate and schedule panel interviews.
  • Order and maintain adequate stock of departmental supplies.
  • Manage all incoming and outgoing correspondence.
  • Prepare and process special orders as required.
  • Initiate and process capital requests for medical equipment exceeding $5,000.
  • Develop and deliver meeting presentations.
  • Record and distribute meeting minutes.
  • Monitor and replenish office supplies as necessary.
  • Ensure clerical workstations are organized and fully stocked.
  • Submit building maintenance work orders.
  • Generate work orders for repair of broken equipment.
  • Utilize UKG to monitor and manage employee timecards.
  • Track license and permit expiration dates and ensure timely renewals.
  • Prepare and analyze departmental reports, including Volume Tracker, Labor Distribution, Turnaround Time, and Charge Error reports.
  • Provide administrative assistance to department managers and supervisors to support efficient daily operations.
  • Organize and facilitate departmental celebrations and team engagement events to promote a positive workplace culture.
  • Update the Performance Improvement (PI) board with current metrics.
  • Monitor service contracts and track expiration dates.
  • Serve as the primary point of contact for staff inquiries related to payroll, human resources, and interdepartmental processes.
  • Coordinate system and modality access requests for new employees.
  • Maintain an up-to-date employee log.

Paraprofessional

Oliver Hoover Elementary School
Miami
08.2016 - 09.2021
  • Provided Math and Reading tutoring for students in grades 1st-5th.
  • Provided administrative support for teachers throughout daily classroom activities.
  • Assisted with paperwork and reports.
  • Supervise children and maintain confidentiality at all times.
  • Perform duties assigned by teachers, principal or his/her designee.

Media Director

McGuire & Associates Advertising Agency
Coral Gables
07.1998 - 06.2009
  • Acquired a 10 year experience as Media Director which involved: planning, organizing, implementing and controlling day-to-day media buying while acting as a resource in developing sound media buys to increase traffic and sales for clients and negotiate the best rates and added value.
  • Developed annual media plans providing effective strategies and tactics for national and international upscale real estate clients.
  • Buying advertising space in newspapers, magazines, internet, television, radio and outdoor media.
  • Negotiated strong media packages for clients that provided relevance, value and added-value components.
  • Evaluated promotional opportunities and sponsorship proposals.
  • Successfully presented advertising campaigns to clients.
  • Reviewed and reconciled media vendor invoices and resolved billing discrepancies.
  • Worked effectively with other departments including Account Management, Creative, Marketing and Brand Management.
  • Ability to multi-task and meet deadlines in fast-paced environment.

Education

Bachelors of Science - Communication, Political Science

University of Miami
Miami, FL
01.1998

Associate - Arts

Miami Dade Community College
Miami, FL
01.1998

Skills

  • Strong communication and interpersonal skills
  • Teamwork and collaboration
  • Organization and Time Management
  • Proficient in Windows, Excel, Powerpoint, Outlook
  • Excellent interpersonal skills
  • Problem solving
  • Detail-oriented
  • Adaptability

References

  • Blake Natino, Manager, Baptist Health Emergency Care, Miami Lakes, FL, 305-776-1208
  • Maria Lopez, Assistant Principal, Oliver Hoover Elementary School, Miami, FL, 305-385-4382
  • Geoff McGuire, Owner, McGuire & Associates Advertising Agency, Coral Gables, FL, 802-867-5901, 305-775-4436

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Emergency Department, Business Support Coordinator

Baptist Health
09.2021 - Current

Paraprofessional

Oliver Hoover Elementary School
08.2016 - 09.2021

Media Director

McGuire & Associates Advertising Agency
07.1998 - 06.2009

Bachelors of Science - Communication, Political Science

University of Miami

Associate - Arts

Miami Dade Community College

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