Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Maigan Hendershot

Theresa

Summary

Detail-oriented professional with exceptional communication and project management skills, adept at thriving in fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives. Eager to embrace a full-time role that offers professional challenges, leveraging interpersonal skills, effective time management, and problem-solving expertise. Poised to contribute to team success and drive positive results, ready to tackle new challenges with dedication and enthusiasm.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

School Bus Attendant

First Student Transportation

Maintained clean and sanitary bus by cleaning and removing trash at end of each route.

Supervised and assisted special-needs passengers, offering individual adult attention during transport.

Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.

Communicated with bus drivers, contractors and schools regarding route changes.

Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.

Assisted juvenile passengers in crossing roadway safely.

Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.

Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.

Taught and modeled safe bus riding practices to students.

Checked to make sure students boarded correct bus, particularly for younger children.

Calmed unruly students during bus rides and helped prevent repeated disruptions.

Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.

Food Service Worker

Indian River Central School District
09.2023 - Current

Prepared and served meals for elementary school students.

Maintained a clean and safe work area.

Recorded food temperatures to ensure health and safety compliance.

Provided friendly, patient service to students daily.
Collaborated closely with a small team to ensure timely meal service.

Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Made food according to standard recipes with requested changes for customer satisfaction.

Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Operated dishwashing and sanitizing equipment according to manufacturer instructions.

Developed and maintained positive relationships with customers to enhance service.

Pet Sitter

Self
02.2023 - Current

Gave animals proper attention to promote secure environment in owner's absence.

Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Exercised animals regularly with walks and rigorous play activities.

Communicated professionally with pet owners via phone, email, and text.

Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Prepared food and water following instructions from pet owners.

Gave medication to pets following guidelines from owners.

Trained animals in behavioral compliance or other special routines or commands.

Followed pet care instructions for dietary needs and medication regimens.

Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Developed and implemented enrichment plans to keep animals healthy and stimulated.

Washed, trimmed, and brushed animals to maintain good grooming standards.

Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Kept cages, kennels, play yards, and grooming areas neat and clean.

Store Manager

Dollar General
09.2018 - Current

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Performed statistical analyses to gather data for operational and forecast team needs.

Supervised guests at front counter, answering questions regarding products.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Managed inventory control, cash control and store opening and closing procedures.

Rotated merchandise and displays to feature new products and promotions.

Completed point of sale opening and closing procedures.

Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Coached sales associates in product specifications, sales, incentives and selling techniques, significantly increasing customer satisfaction ratings.

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Function Coordinator

Samaritan Medical Center
07.2024 - 07.2025

Coordinated special meal services for hospital events, physician meetings, and VIP functions.
Communicated requirements to kitchen staff to ensure timely and accurate service.
Set up event spaces, including formal table settings and presentation, to hospitality standards.
Maintained inventory and adapted to last-minute changes and special requests.
Prepared grab-and-go items (parfaits, wraps, sandwiches) using available ingredients.
Assisted with dish washing, stockroom organization, and hospital tray line.
Recognized for flexibility, creativity, and teamwork in a fast-paced environment.

Waitress

The Flying Spatula
05.2017 - 09.2018

Suggested appropriate food and drink pairings to increase per-ticket sales.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Greeted new customers, discussed specials and took drink orders.

Bussed and reset tables to keep dining room and work areas clean.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Kept server areas clean and stocked to increase efficiency while working tables.

Used cash registers and credit card machines to cash out customers.

Remained calm and poised when dealing with difficult customers or during busy shifts.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

LaFargeville Central School
06.2007

Skills

  • Shift Scheduling
  • Employee Training
  • Management Training
  • Time Management
  • Recruiting and Hiring
  • Multitasking and Organization
  • Cash Management
  • Customer Service
  • Staff Supervision
  • Positive and Friendly
  • Store Management Experience
  • Serving Experience
  • Cash handling
  • POS
  • Store management
  • Customer service
  • Serving
  • Supervising experience
  • Heavy lifting
  • Mobile devices
  • Sales
  • Cash management
  • Typing
  • Communication skills
  • Hospitality
  • Cash register
  • Working with people with developmental disabilities
  • Caregiving
  • Driving
  • Fire extinguisher use
  • Emergency procedures
  • Disability awareness
  • Child development
  • Special needs support
  • Student safety
  • Strong work ethic
  • Verbal communication
  • Positive attitude
  • Friendly and outgoing
  • Basic mathematics
  • Food and safety standards
  • Hot table management
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Portion control
  • Cleaning and sanitation
  • Pet boarding
  • Verbal and written communication
  • Client communication
  • Punctual and reliable
  • Adaptability and dependability
  • Valid Driver's license
  • Animal safety
  • Honest and trustworthy
  • Calm demeanor
  • Smartphone usage
  • Vendor management
  • Opening and closing procedures
  • Supply ordering
  • Accurate money handling
  • Store displays
  • Team building and leadership
  • Strategic thinker
  • Customer relations
  • Conference preparation
  • Adaptability and flexibility
  • Schedule management
  • Decision-making
  • Room setup and breakdown
  • Multitasking and organization
  • Hospitality management
  • Client relationship development
  • Menu planning
  • Crisis management

Certification

Driver's License June 2007 to June 2032

Assessments

  • Management & leadership skills: Impact & influence — Proficient December 2022 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
  • Customer service — Proficient July 2023 Identifying and resolving common customer issues Full results: Proficient
  • Customer focus & orientation — Proficient July 2023 Responding to customer situations with sensitivity Full results: Proficient

Timeline

Function Coordinator

Samaritan Medical Center
07.2024 - 07.2025

Food Service Worker

Indian River Central School District
09.2023 - Current

Pet Sitter

Self
02.2023 - Current

Store Manager

Dollar General
09.2018 - Current

Waitress

The Flying Spatula
05.2017 - 09.2018

School Bus Attendant

First Student Transportation

High School Diploma -

LaFargeville Central School