Michael Schuler
Estacada,OR
Summary
Hardworking employee enthusiastic about re-entering federal service. I am pursuing opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Driver Qualification Leader
Swift Transportation
02.2019 - 08.2023
- Welcomed all new Driving Associates to Swift
- Responsible for conducting and completing the on boarding process for new driving associates
- Managed new student drivers during their training process, striving to ensure they have everything they need in order to be successful in their careers with Swift
- Organized the full completion of the training and the transition to solo status
- Oversaw the Troutdale onboarding expenditures, worked with venders for services and billing to ensure all expenditures are kept to a minimum
- Completed various reports for department and terminal information
- Collaborated with fleet operations to keep current truck count and report daily tractor status
Planner
Swift Transportation
10.2016 - 02.2019
- Planned freight routes for over 1,000 drivers, spanning the entire U.S., lower Canada and upper Mexico
- Gathered information from drives regarding current route status, traveling needs and made all attempts to accommodate drivers on specific requests
- Due to changing road conditions or personal issues with drivers my job required problem solving to re-route cargo loads as necessary
- Spoke daily with customer service reps and driver services to ensure that all customers’ needs were met
- Required attention to detail, critical thinking and good communication skills with all levels of management
- Utilized multiple specialized computer programs as well as Microsoft programs.
Driver Development Leader
Swift Transportation
05.2000 - 10.2016
- Responsible for supervising, scheduling and facilitating New Hire Driver orientation and training
- Worked closely with driver leads to evaluate New Hire Driver’s training for release into field
- Conducted log book, simulator and mentor training classes, as well as ran Swift’s Decision Driving Class
- Instituted the Swift shop’s involvement in the orientation process to ensure trainees receive all necessary information
- Conducted employee mid-term evaluations, coached and counseled employees, as needed.
- Scheduled random drug tests for both Swift employees as well as outside contractors
- Scheduled road tests and arranged payment to experienced drivers for conducting said tests
- Worked with driver mentors to ensure the best match for student and mentor, moving students as needed due to a variety of different reasons
- Coordinated with Swift dispatch to achieve accurate tractor assignments as well as with the Swift shop to ensure tractor availability
- Complied with all Swift policies and federal regulations as well as ensuring that all of my New Hire Drivers were informed of said policies and regulations
- Arranged travel accommodations for students, ensuring outside contractors’ needs were met and that all interactions were conducted in a professional manner
- Position required that I effectively communicate via face to face conversations, phone calls and emails with Swift staff, outside contractors and students.
Service Desk Writer
Swift Transportation
02.1999 - 05.2000
- Supervised the mechanics working in the shop
- Scheduled work and made sure all the parts necessary were available for the project at hand
- Gathered information from drivers to expedite service on their trucks
- Answered any questions that customers may have regarding the work being done on their trucks
- Duties required that I was proficient in Microsoft Word and Excel to maintain scheduling and appointments
- Responsible for maintaining office filing system to ensure all projects were completed in timely fashion as well as ordering, picking up and delivering supplies as necessary
- Supervised the parts department when the parts leader is not here
- Ordered parts and made sure inventory was being checked
- Returned warranty claims and kept all other warranty items organized to go through at later date
- Job often required extra hours be worked and I was always willing to do so in support of company's mission.
Dorm Manager
United States Forest Service
02.1998 - 02.1999
- Supervised approximately 65 students at any given time
- Mentored young individuals and assisted in career planning
- Prepared counseling reports for each student and had one-on-one conversations about what was being reported and any improvements that could be made
- Supervised dorm inspections to ensure compliance with mandatory rules and regulations
- Prepared staff schedules, which often times required making changes to compensate for personal leave and/or emergencies
- Ordered supplies and scheduled duties for both students and staff.
- Reduced conflict among residents by mediating disputes and enforcing behavioral expectations effectively.
- Cultivated an inclusive environment within the residence hall through diversity training sessions and cultural exchange events.
- Managed daily operations for efficient dormitory functioning, maintaining cleanliness, and ensuring a comfortable living environment.
- Provided valuable resources to residents on academic success strategies, mental health support services, and other available campus support networks.
- Coordinated security for program activities and supervised labor crews in various areas around facility.
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Punctual and Reliable
- Patience and understanding
- Staff Development
Military Experience
U.S. Army, Honorably Discharged, 1984-1988
Software Proficiencies
- AS400
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft Outlook
- Adobe Photoshop
- Lotus Notes
Additional Information
Experience working with a complex data system., Experience organizing multiple tasks and working simultaneously on more than one project., Please Contact me for References
Timeline
Driver Qualification Leader
Swift Transportation
02.2019 - 08.2023
Planner
Swift Transportation
10.2016 - 02.2019
Driver Development Leader
Swift Transportation
05.2000 - 10.2016
Service Desk Writer
Swift Transportation
02.1999 - 05.2000
Dorm Manager
United States Forest Service
02.1998 - 02.1999