MAIKA JOHNSON
Palm Coast,FL
Summary
Accomplished Stylist and Cosmetology Instructor with a proven track record at Ulta Salon And Cosmetics, enhancing client satisfaction through exceptional service and product knowledge. Leveraged creative thinking and excellent communication to mentor aspiring cosmetologists, driving repeat business and referrals. Skilled in multitasking and fostering teamwork, consistently delivering results beyond expectations. Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
15
15
years of professional experience
Work History
Stylist
Ulta Salon And Cosmetics
08.2023 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Cosmetology Instructor
Empire Beauty Institute
02.2018 - 08.2023
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
Owner/ Stylist
The Hair Company
05.2009 - 01.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Education
Cosmetology Diploma
New England School of Technology
Mangonia Park, FL05.2005
High School Diploma -
Santaluces Community High School
Lantana, FL1998
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Creative Thinking
- Teamwork and Collaboration
- Excellent Communication
- Organization
- Product Recommendations
Timeline
Stylist
Ulta Salon And Cosmetics
08.2023 - Current
Cosmetology Instructor
Empire Beauty Institute
02.2018 - 08.2023
Owner/ Stylist
The Hair Company
05.2009 - 01.2018
Cosmetology Diploma
New England School of Technology
High School Diploma -
Santaluces Community High School