Advised international students regarding immigration policies, procedures, and regulations.
Processed cases and issued documents relating to the initial certificate of eligibility, employment authorization, program extensions, change of program, transfers, travel signatures, etc.
Served as liaison to the Graduate School of Arts & Sciences and collaborated with academic departments and faculty to ensure that all academic requirements are met by international students within this school.
Assisted with the organization and presentation of student worker training sessions, which included elements of professional development, as well as topical information regarding what to expect at specific periods of time within various cycles of case applications the office receives and processes.
Presented orientation sessions for newly arrived international students regarding immigration regulations and cultural adjustment.
Residence Coordinator
Purchase College
Purchase, NY
08.2018 - 12.2022
Supervised paraprofessional staffs of between 4-17 Resident Advisors and oversaw two Residence Halls housing over 400 students.
Served on staff committees responsible for designing the recruitment, interview, selection, placement, on-boarding and training processes for roughly 75 paraprofessional positions annually.
Collaborated with the Office for Global Education on special projects and initiatives for international students and perspective outbound study abroad students.
Instructed a section of the institution's First Year Seminar course and served as an academic advisor to a group of 30 students in the class.
Served in a Professional Staff On-Call duty rotation providing crisis management, support and intervention for emergency situations on campus.
Chaired a search committee for a professional staff positions open on campus and hired successful candidates.
Maintained and implemented COVID safety protocols and procedures on-campus including testing, contact tracing, quarantine management, etc. throughout the COVID-19 pandemic.
Resident Director
Berkeley College
White Plains, NY
01.2017 - 08.2018
Effectively oversaw community building, program planning, and the maintaining of facilities for a residence hall of up to 120 students and supervised a staff of 11 Resident Assistants.
Planned and executed RA recruitment and interviewing process, selection and hiring of candidates, and planning of RA training and professional development during each term.
Accurately maintained a department budget for residential and campus programs, created and submitted expense reports and check requests.
Residence Director
Education First International Language Center
Tarrytown, NY
06.2015 - 01.2017
Interviewed, hired, trained, evaluated, and supervised a team of up to 34 Resident Advisors across six different Residence Halls.
Managed student arrivals and departures on a weekly basis and provided developmental opportunities and customer service to the residential students of the campus.
Allocated housing for incoming students in order to maintain linguistic and cultural diversity throughout a campus of up to 1,500 students during peak seasons.
Student Advisor
Massachusetts International Academy
Marlborough, MA
08.2014 - 05.2015
Advised a group of 40 Chinese students individually to assess acclimation and adjustment to American culture, class performance, attendance, and general health and well-being.
Planned and executed a variety of events designed to introduce students to a new aspect of American culture or provide opportunities to practice English speaking abilities.
Education
Master of Arts - International Education Management & Leadership
University At Albany
12.2021
Bachelor of Arts - Psychology
New York University
2013
Associate of Arts - Liberal Arts
New York University
2011
Skills
Outlook, Excel, Word, Sharepoint, Maxient, Lotus Notes, TruNavigator, Advocate/Symplicity, Peoplesoft, Salesforce, Blackboard, Canvas, Elektra, Snapshot, Moodle, Campus Labs, StarFish, Ellucian, and The Housing Director, Sunapsis, SEVIS RTI.
Committees and Special Projects
RA Selection Committee
RA Training Committee
Residence Coordinator Search Committee, Chair (Fall 2021 and Spring 2022)
Collateral with the Office for Global Education projects: planning and production of International Student Orientation, researching and writing "Diversity Abroad" literature for each country a study abroad program is offered in, creation and maintenance of SUNY-wide database of all study abroad, faculty-led, and exchange programs offered with breakdown of courses/majors offered at each site, updating and maintenance of pre-departure Handbooks for study abroad programs, website and social media maintenance and updates.
NAFSA 2024 National Conference poster presentation - "Help Me Help You: An Innovative ISSS Office Student Employment Model"
Timeline
International Student Advisor
New York University
01.2023 - Current
Residence Coordinator
Purchase College
08.2018 - 12.2022
Resident Director
Berkeley College
01.2017 - 08.2018
Residence Director
Education First International Language Center
06.2015 - 01.2017
Student Advisor
Massachusetts International Academy
08.2014 - 05.2015
Master of Arts - International Education Management & Leadership