Summary
Overview
Work History
Education
Skills
Certification
Timeline
Direct Patient Care & Comfort
Clinical Documentation & Team Collaboration
Patient Assessment and Monitoring
Medication Administration (Under Supervision)
CLINICAL EXPERIENCE SITES and SKILLS
Direct Patient Care & Comfort
Clinical Documentation & Team Collaboration
Patient Assessment and Monitoring
Medication Administration (Under Supervision)
Generic

Maikel Izquierdo Darias

Hialeah

Summary

Highly dedicated and bilingual (English/Spanish) healthcare professional with over 15 years of experience in clinical support, patient care, and administrative operations. Expertise in EHR systems (Cerner), HIPAA compliance, and precision record management, complemented by supervisory and high-volume customer service skills. Seeking to leverage proven organizational and clinical support abilities as a Hospital Unit Secretary at Jackson West Medical Center.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Hospital Unit Secretary

Jackson West Hospital
08.2024 - Current
  • Managed the end-to-end patient workflow, including registration, scheduling, and precise chart documentation for a high-volume unit, ensuring immediate data availability for clinical staff.
  • Maintained strict adherence to HIPAA compliance and confidentiality protocols while processing sensitive patient information and clinical data.
  • Provided high-level administrative support and seamless communication between patients, physicians, and nurses, significantly improving unit efficiency and coordination.
  • Proficiently utilized Cerner EHR for patient intake, transfers, and discharge activities.

Patient Care Associate

Jackson West Hospital
11.2023 - 08.2024
  • Delivered direct, compassionate assistance to patients with activities of daily living (ADLs), ensuring comfort, safety, and promoting mobility in accordance with established care plans.
  • Maintained accurate and real-time patient records (vitals, intake/output) and proactively reported changes in patient condition to the nursing staff.
  • Collaborated effectively with a multidisciplinary team of nurses and physicians to provide coordinated, patient-centered care.

Front Desk Supervisor

Holiday Inn
01.2023 - 11.2023
  • Supervised and mentored a team of 8 front desk agents, including managing staff schedules and training new hires to ensure consistent, high-quality service standards.
  • Spearheaded operational continuity, successfully ensuring smooth front-office operations and guest resolution during periods of high-occupancy (up to 95% capacity).
  • Consistently delivered exceptional guest service, resulting in positive feedback and high ratings for front desk professionalism.

Mammogram Technician

Ministerio de Salud Pública
01.2008 - 01.2022
  • Operated and calibrated specialized imaging equipment to capture high-quality diagnostic mammographic images for a diverse patient population.
  • Applied stringent ALARA principles (As Low As Reasonably Achievable) to minimize radiation exposure while maintaining diagnostic image quality.
  • Collaborated directly with radiologists to review and verify mammographic images, contributing to the timely and accurate diagnosis of breast conditions.

Education

Associate in Science - Nursing

COMPUMED Vocational Career
Miami, FL
08.2025

College Degree - Radiology

Facultad de Medicas Oeste de la Habana
Havana, Cuba
07.2011

Radiology Technician - Mammograms

Hospital General Hermanos Amejerias
Cuba
01.2008

Skills

  • Clinical/Admin: Medical Terminology, Patient Registration & Scheduling, Electronic Health Records (EHR - Cerner), Chart Management, Data Entry
  • Compliance & Safety: HIPAA Compliance, Confidentiality Protocols, BLS
  • Interpersonal: Team Collaboration, Bilingual (English/Spanish), Patient-Centered Communication, Conflict Resolution

Certification

  • BLS: CPR/AED (Valid through 2027-08)
  • Registered Phlebotomy Technician (Valid through 2027-07)
  • Medical Assistant (Valid through 2027-07)
  • Registered Nurse RN (Valid through 2027-04)

Timeline

Hospital Unit Secretary

Jackson West Hospital
08.2024 - Current

Patient Care Associate

Jackson West Hospital
11.2023 - 08.2024

Front Desk Supervisor

Holiday Inn
01.2023 - 11.2023

Mammogram Technician

Ministerio de Salud Pública
01.2008 - 01.2022

College Degree - Radiology

Facultad de Medicas Oeste de la Habana

Radiology Technician - Mammograms

Hospital General Hermanos Amejerias

Associate in Science - Nursing

COMPUMED Vocational Career

Direct Patient Care & Comfort

  • ADLs Assistance: Provided safe and dignified assistance with Activities of Daily Living (ADLs) including bathing, dressing, feeding, and personal hygiene for patients with mobility deficits.
  • Mobility & Transfer: Utilized proper body mechanics and safety equipment (e.g., gait belts, Hoyer lifts, mechanical aids) for safe patient transfer, ambulation, and fall prevention in both hospital and rehabilitation settings.
  • Foley Catheter Care: Performed sterile insertion, maintenance, and removal of indwelling urinary catheters, monitoring for signs of infection.
  • Nasogastric Tube Care: Assisted with insertion (where applicable) and maintained patency and proper feeding administration via NG tubes.

Clinical Documentation & Team Collaboration

  • EHR Competency: Navigated and documented all aspects of patient care, assessments, interventions, and communications within various Electronic Health Record (EHR) systems.
  • Shift Handoff/SBAR: Utilized the SBAR (Situation, Background, Assessment, Recommendation) technique for effective, concise, and accurate communication during shift reports and when consulting with physicians.
  • Aseptic Technique: Maintained sterile fields and practiced meticulous aseptic technique during wound care, dressing changes, and invasive procedures.
  • Infection Control: Adhered rigorously to facility policies, including hand hygiene and PPE use, to minimize the risk of healthcare-associated infections (HAIs).

Patient Assessment and Monitoring

  • Comprehensive Head-to-Toe Assessment: Performed systematic physical assessments on diverse patient populations (med-surg, geriatric, post-operative), identifying normal and abnormal findings.
  • Vital Signs Management: Accurately measured and interpreted vital signs, including manual and electronic blood pressure, pulse oximetry, and temperature; identified and reported significant changes promptly.
  • Fluid Balance: Monitored and documented patient Intake and Output (I&O) with high accuracy, identifying signs of dehydration or fluid overload.
  • Wound Assessment: Assessed and documented wound status (size, depth, color, drainage, peri wound skin) for pressure ulcers, surgical incisions, and chronic wounds.
  • Pain Management Assessment: Utilized various pain scales (e.g., Numeric Rating Scale, FLACC) to assess pain level, location, and character before and after interventions.

Medication Administration (Under Supervision)

  • Medication Preparation & Delivery: Adhered strictly to the Five Rights of Medication Administration for various routes (oral, topical, subcutaneous, intramuscular).
  • IV Skills: Demonstrated proficiency in calculating IV drip rate, monitoring IV sites for infiltration/phlebitis, and administering IV piggybacks (where applicable to the scope of training).
  • Insulin Administration: Prepared and administered various types of insulin via subcutaneous injection, calculating dosage based on capillary blood glucose readings.
  • Documentation: Maintained meticulous records in the Electronic Health Record (EHR) of all administered medications, patient response, and any required follow-up.

CLINICAL EXPERIENCE SITES and SKILLS

  • Victoria Nursing & Rehabilitation Center
  • Riviera Health Resort
  • Encompass Health Rehabilitation Hospital of Miami
  • Harmony Health Center
  • HCA Florida Kendall Hospital

Direct Patient Care & Comfort

  • ADLs Assistance: Provided safe and dignified assistance with Activities of Daily Living (ADLs) including bathing, dressing, feeding, and personal hygiene for patients with mobility deficits.
  • Mobility & Transfer: Utilized proper body mechanics and safety equipment (e.g., gait belts, Hoyer lifts, mechanical aids) for safe patient transfer, ambulation, and fall prevention in both hospital and rehabilitation settings.
  • Foley Catheter Care: Performed sterile insertion, maintenance, and removal of indwelling urinary catheters, monitoring for signs of infection.
  • Nasogastric Tube Care: Assisted with insertion (where applicable) and maintained patency and proper feeding administration via NG tubes.

Clinical Documentation & Team Collaboration

  • EHR Competency: Navigated and documented all aspects of patient care, assessments, interventions, and communications within various Electronic Health Record (EHR) systems.
  • Shift Handoff/SBAR: Utilized the SBAR (Situation, Background, Assessment, Recommendation) technique for effective, concise, and accurate communication during shift reports and when consulting with physicians.
  • Aseptic Technique: Maintained sterile fields and practiced meticulous aseptic technique during wound care, dressing changes, and invasive procedures.
  • Infection Control: Adhered rigorously to facility policies, including hand hygiene and PPE use, to minimize the risk of healthcare-associated infections (HAIs).

Patient Assessment and Monitoring

  • Comprehensive Head-to-Toe Assessment: Performed systematic physical assessments on diverse patient populations (med-surg, geriatric, post-operative), identifying normal and abnormal findings.
  • Vital Signs Management: Accurately measured and interpreted vital signs, including manual and electronic blood pressure, pulse oximetry, and temperature; identified and reported significant changes promptly.
  • Fluid Balance: Monitored and documented patient Intake and Output (I&O) with high accuracy, identifying signs of dehydration or fluid overload.
  • Wound Assessment: Assessed and documented wound status (size, depth, color, drainage, peri wound skin) for pressure ulcers, surgical incisions, and chronic wounds.
  • Pain Management Assessment: Utilized various pain scales (e.g., Numeric Rating Scale, FLACC) to assess pain level, location, and character before and after interventions.

Medication Administration (Under Supervision)

  • Medication Preparation & Delivery: Adhered strictly to the Five Rights of Medication Administration for various routes (oral, topical, subcutaneous, intramuscular).
  • IV Skills: Demonstrated proficiency in calculating IV drip rate, monitoring IV sites for infiltration/phlebitis, and administering IV piggybacks (where applicable to the scope of training).
  • Insulin Administration: Prepared and administered various types of insulin via subcutaneous injection, calculating dosage based on capillary blood glucose readings.
  • Documentation: Maintained meticulous records in the Electronic Health Record (EHR) of all administered medications, patient response, and any required follow-up.