MAIKEL ROQUE RODRIGUEZ
BRANDON,FL
Summary
Dynamic Medical Assistant with extensive experience at Portal Medical Center, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and reliable team collaboration. Skilled in phlebotomy and HIPAA compliance, contributing to improved health outcomes and streamlined operations in a fast-paced environment.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Portal Medical Center
05.2016 - 11.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Medical Doctor
MINSAP
07.2008 - 02.2014
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Implemented preventive health strategies for at-risk populations, reducing incidence of chronic diseases in the community.
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Volunteered in underserved communities to provide essential healthcare services to those with limited access to medical resources, strengthening public health initiatives within these areas.
- Conducted thorough physical examinations and diagnostic tests, leading to accurate diagnoses and timely medical interventions.
- Participated in continuing education opportunities keeping up-to-date with advancements within respective fields remaining competitive amongst peers.
- Treated and monitored care of geriatric patients at local long-term care facility.
- Evaluated new pharmaceuticals'' safety profiles by participating in clinical trials which contributed towards their eventual approval.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Promoted health awareness through public speaking engagements and health fairs.
- Conducted thorough medical research for developing new treatment protocols, contributing to improved patient care standards.
Education
Associate of Science - Nursing
EDP UNIVERSITY OF PUERTO RICO
PUERTO RICO05-2024
Bachelor of Science - PHYSICIAN
UNIVERSITY OF MEDICAL SCIENCES PINAR DEL RIO
CUBA07-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
Timeline
Medical Assistant
Portal Medical Center
05.2016 - 11.2019
Medical Doctor
MINSAP
07.2008 - 02.2014
Associate of Science - Nursing
EDP UNIVERSITY OF PUERTO RICO
Bachelor of Science - PHYSICIAN
UNIVERSITY OF MEDICAL SCIENCES PINAR DEL RIO
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