Maikelin Lafita Urgelles
Albuquerque,NM
Summary
Dynamic professional with extensive experience, excelling in inventory management and customer service. Proven track record in team collaboration and problem-solving, ensuring compliance with safety regulations. Adept at training new associates and optimizing operational processes, contributing to enhanced productivity and efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
FC Associate
Amazon
Jacksonville, FL
10.2023 - Current
- Stocked shelves with merchandise while adhering to inventory control procedures, and collaborated with other departments to provide excellent customer service.
- Demonstrated strong problem-solving skills when dealing with difficult situations, and ensured compliance with health and safety regulations in the workplace.
- Received merchandise into the warehouse, relocated products using forklifts and pallet jacks, and processed and shipped orders to customers with speed and precision.
- Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Construction Worker
ZHP
El Paso, TX
03.2022 - 08.2023
- Utilized power tools such as saws, drills, and sanders when necessary on projects, and measured distances accurately using tape measures or laser measuring devices.
- Cleaned job sites daily, removing debris, dirt, and hazardous materials safely, and coordinated with other workers onsite to ensure efficient completion of tasks.
- Ensured compliance with local codes regarding building regulations.
- Provided assistance to supervisors when needed completing additional duties as assigned.
Assistant Manager
HIAS
QUITO, ECUADOR
06.2018 - 01.2022
- Developed strategic plans for improving operational processes and increasing productivity levels.
- Researched potential vendors and negotiated contracts for goods and services necessary for successful operations.
- Prepared detailed reports summarizing operational objectives achieved over a given period of time, and performed routine inspections of equipment, supplies, and inventory as needed.
- Educated operations team on best practices, company policies and service excellence standards.
Administrator
KASHSMA ECO RESORTS SPA
VALLE HERMOSO, ECUADOR
10.2015 - 05.2018
- Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
- Ensured compliance with local regulations related to health and safety standards or licensing laws.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Developed strategic plans for increasing occupancy rates and improving overall profitability.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Food and Beverage Manager
HOTEL GUANTANAMO
GUANTANAMO, CUBA
11.2010 - 09.2015
- Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning, and customer service, with health regulations and quality standards.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Education
Bachelor of Science - Tourism Management
UNIVERSIDAD DE ORIENTE
SANTIAGO DE CUBA, CUBA06-2010
Skills
- Customer service and attention to detail
- Inventory management, logistics and order processing
- Team collaboration and problem-solving
- Safety compliance
- Microsoft office
- Multitasking and organization
Timeline
FC Associate
Amazon
10.2023 - Current
Construction Worker
ZHP
03.2022 - 08.2023
Assistant Manager
HIAS
06.2018 - 01.2022
Administrator
KASHSMA ECO RESORTS SPA
10.2015 - 05.2018
Food and Beverage Manager
HOTEL GUANTANAMO
11.2010 - 09.2015
Bachelor of Science - Tourism Management
UNIVERSIDAD DE ORIENTE