Summary
Overview
Work History
Education
Skills
Timeline
Generic

MaiKia Bennett

Albemarle,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

6
6
years of professional experience

Work History

Supervisor

Pfeiffer University
01.2023 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Food Service Worker

Sodexo Dining
01.2022 - 12.2022
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Maintained safe food handling practices to prevent germ spread.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Care Giver

Eva Gardin
03.2017 - 06.2019
  • Supported bathing, dressing and personal care needs.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.

Education

Some College (No Degree) -

Stanly Community College
Albemarle, NC

High School Diploma -

Saint Stephens High School
Hickory, NC
05.2005

Skills

  • Interpersonal Skills
  • Food and Safety Standards
  • Strong Work Ethic
  • Flexible Schedule
  • Schedule Development
  • Data Analytics
  • Staff Management
  • Inventory Control
  • Goal-Oriented
  • Policy Enforcement
  • Training and Mentoring
  • Staff Discipline
  • Industrial Hygiene

Timeline

Supervisor

Pfeiffer University
01.2023 - 05.2023

Food Service Worker

Sodexo Dining
01.2022 - 12.2022

Care Giver

Eva Gardin
03.2017 - 06.2019

Some College (No Degree) -

Stanly Community College

High School Diploma -

Saint Stephens High School
MaiKia Bennett