MAIKOU VANG
Roseville,MN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
TECHNICIAN MANUFACTURING DISTRIBUTION
AMERICAN RED CROSS
St. Paul, MN
06.2022 - Current
- Perform routine quality control checks and report any discrepancies
- Provide excellent customer service
- Participate in ongoing training and professional development to stay updated on safety standard
- Collaborate with the logistic team to coordinate and prioritize delivery schedule
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
CUSTOMER SERVICE
SUN WORLD
St. Paul, MN
02.2018 - 08.2019
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Assisted in training new hires, sharing best practices for exceptional customer service delivery.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
UNIFORMED PAY AGENT
UNITED STATES MARINE CORPS
Camp Pendleton South, CA
10.2016 - 05.2017
- Responsible for managing and overseeing organization's finances, including all funds
- Provide regular financial reports (weekly and monthly)
- Track expenses, budget, cash flow, receipts, and other financial dealings of clients.
- Prepared and presented contracts and other legal documents to clients.
- Reviewed and executed confidential documents, contracts and disclosures.
FINANCIAL MANAGER, PREPARER, AND AUDITOR
UNITED STATES MARINE CORPS
Camp Pendleton South, CA
05.2014 - 09.2016
- Department of Defense Financial Management Certification
- Checked payroll, commissions and other accounting disbursements for accuracy and compliance.
- Audit employee's work to ensure all payments were correct and processed correctly
- Processed final payments in accordance with Federal regulations (JFTR and DODFMR Vol 7.A)
- Maintained customer help desk to provide timely customer service regarding employee profiles and pay
- Managed accounting-team data using DTMS, entering and organizing payroll, adjustments and monthly accrual information.
Education
GENERALS - Focused on prerequisites for Health Science
HENNEPIN TECHNOLOGY COLLEGE
09.2024
GENERALS - Focused on prerequisites for Health Science
SAINT PAUL COLLEGE
12.2019
FINANCIAL MANAGEMENT - Received entry, intermediate and advance level training in Defense Financial Management to provide support to garrison and expeditionary Financial Management operations.
UNITED STATED MARINE CORPS FINANCIAL MANAGEMENT SCHOOL
05.2013
DIPLOMA -
COMO PARK SR. HIGH SCHOOL
06.2012
Skills
- Aiding others to finish the goal in a timely manner
- Work diligently in a fast-paced environment
- Works Well Under Pressure
- Multitasking and Organization
- Attention to Detail
- Written/Verbal Communication
- Customer Service
Military History
CORPORAL, UNITED STATES MARINE CORPS - ACTIVE DUTY
Camp Pendleton South, CA 10/2016 - 12/2017
- 11th Marine Expeditionary Unit (MEU)- Headquarters Company- Logistic Combat Element
CORPORAL, UNITED STATES MARINE CORPS - ACTIVE DUTY
Camp Pendleton South, CA 08/2013 - 09/2016
- 1st Marine Logistics Group (MLG)- Headquarters Regiment- Service Company
Timeline
TECHNICIAN MANUFACTURING DISTRIBUTION
AMERICAN RED CROSS
06.2022 - Current
CUSTOMER SERVICE
SUN WORLD
02.2018 - 08.2019
UNIFORMED PAY AGENT
UNITED STATES MARINE CORPS
10.2016 - 05.2017
FINANCIAL MANAGER, PREPARER, AND AUDITOR
UNITED STATES MARINE CORPS
05.2014 - 09.2016
GENERALS - Focused on prerequisites for Health Science
HENNEPIN TECHNOLOGY COLLEGE
GENERALS - Focused on prerequisites for Health Science
SAINT PAUL COLLEGE
FINANCIAL MANAGEMENT - Received entry, intermediate and advance level training in Defense Financial Management to provide support to garrison and expeditionary Financial Management operations.
UNITED STATED MARINE CORPS FINANCIAL MANAGEMENT SCHOOL
DIPLOMA -
COMO PARK SR. HIGH SCHOOL