Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maiky Sanchez

Maiky Sanchez

Pembroke Pines,FL

Summary

Strong, efficient and highly-organized Merchandising and Brand Representative Specialist that blends superior customer service, the mastery of two widely used languages and strong operational acumen to achieve challenging objectives. Proficient in use of wide range of tools and equipment, including Registers, hand-held devices and work tools. Work collaboratively with teams in safe, timely and effective relocation of products, store organization and serving and fulfilling customer needs. Eager to apply time management, workflow coordination and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Product Flow Specialist

Best Buy
Pembroke Pines, FL
10.2017 - Current
  • As a highlight, my journey on Best Buy started as an Inventory / Merch Specialist which gave me experience on both Inventory/Warehouse Areas and Merchandising area, following to that, I've had the opportunity to diversify my experience in other areas such as Floor Sales, Front of store fulfillment, Costumer Service and Asset
  • Protection
  • Created merchandise displays based on planogram
  • Featured product promotions to reflect special deals
  • Recommended merchandise to customers based on needs and preferences
  • Consistently put customers first by handling needs with sense of urgency and
  • MS compassion
  • Tracked store inventory and oversaw ordering processes
  • Returned items to shelves and maintained organized appearance
  • Discussed merchandise needs with shift supervisors
  • Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across the entire store
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy
  • Updated several -square-foots on the store with completely new floor plans to offer customers more visually pleasing product experiences
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth
  • Placed prices and descriptive signage to enhance displays and promote items
  • Restructured merchandising strategy to promote high value and products
  • Updated seasonal displays such as windows and mannequins to highlight current product lines
  • Receive product coming to the store
  • Picking, packing and shipping product from the store
  • Welcomed guests and offered quick assistance to handle diverse needs
  • Used POS system to scan customer purchases, calculate prices, and process transactions
  • Contributed to store shrink-reduction goals and programs
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase
  • Promoted credit and loyalty programs during customer interactions
  • Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.

Holiday Key Holder

Best Buy
Pembroke Pines, FL
11.2021 - 01.2022
  • Maintained store and maintained appearance.
  • Signed for incoming shipments in manager's absence.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Responded to safety and loss prevention incidents.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Recommended improvements to store procedures.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Monitored processing equipment and machinery for proper start-up, operation and shut down.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Loaded trucks for outbound orders and unloaded trucks for inbound orders.
  • Monitored employee performance and identified performance gaps for corrective action.

Store Representative

Hollister, Pembroke Pines, FL
11.2017 - 07.2018
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes
  • Communicated effectively with members of public in often crowded and noisy environments
  • Facilitated business goals by planning and executing to drive results throughout store team
  • Demonstrated great teamwork skills with staff members involved in production and transport
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement
  • Organized storage of articles in bins, floor, shelves and assigned areas according to
  • Jul 2014 product categories
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
  • Considered specific product requirements and accessibility when managing and organizing storage areas
  • Stepped in to assist Stock Representatives with special projects, including categorizing and organizing, promoting desire to learn new tasks while gaining additional responsibilities
  • Continuously moved and unpacked over 50 pounds of clothing packages, maintaining efficiency and accuracy for long shifts
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
  • Received orders via phone, mail, fax and internet daily
  • Replenished inventory with focus on addressing customer needs
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
  • Operated office equipment and technology, including computers and registers
  • Driving sales by recommending product to costumers based on their needs, styles and likes
  • Helping costumers choosing and finding what they needed
  • Several hours a week of working as a cashier on a high traffic store, maintaining organization, reducing as much as possible the lines and waiting times for costumers while providing a great service and attitude.

Education

High School Diploma -

Colegio Agustiniano San Judas Tadeo
Caracas, Venezuela
06.2014

Bachelor of Science -

Universidad Simon Bolivar
Caracas, Venezuela

Skills

  • Adaptive team player Excellent work ethic
  • Time management Detail-oriented
  • High-energy attitude Organized
  • Dependable and reliable Strong communication skills
  • Cash drawer balancing Cash register operation
  • Payment processing Customer assistance
  • Cash management Merchandise restocking
  • Loss prevention Merchandising
  • Excellent multi-task Store maintenance
  • Inventory control procedures Product counting
  • Product auditing
  • Staff Management
  • Staff Training
  • Performance Monitoring and Evaluation
  • Team Leadership

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Holiday Key Holder

Best Buy
11.2021 - 01.2022

Store Representative

11.2017 - 07.2018

Product Flow Specialist

Best Buy
10.2017 - Current

High School Diploma -

Colegio Agustiniano San Judas Tadeo

Bachelor of Science -

Universidad Simon Bolivar

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Maiky Sanchez