Maile Bouchie

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.
• Attentively monitored swimmers to identify distress.
• Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.