Jose Hernandez
Pasadena,CA
Summary
Knowledgeable leader with record of accomplishment on diverse construction and repair projects. Enthusiastic retail professional with hands-on experience in customer service, payment processing and Stocking. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
10
10
years of professional experience
Work History
Construction Manager/Forman
Carlen Construction
Covina, CA
01.2023 - 05.2024
- Responded quickly to emergency situations involving building repair needs.
- Operated power tools safely during repair jobs.
- Planned, organized and managed crews and subcontractors through expert communication and handling of work orders and purchase orders.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Conducted walk-through inspections and other scheduled inspections with homeowners.
- Reviewed repair orders and identified any potential problems or issues for resolution.
- Ensured that all repairs were performed according to manufacturer standards and specifications.
Cashier/Cook Shift Leader
Baja Cali Fish tacos
Pasadena, CA
08.2022 - 02.2023
- Trained new team members in cash register operation, stock procedures and customer services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Learned roles of other departments to provide coverage and keep store operational.
BOH Team Lead
Dave & Buster's
Arcadia, CA
08.2021 - 09.2022
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Rotated through series of different stations based on team needs.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Cashier Team Lead
Everest Burgers
Glendale, CA
12.2017 - 09.2020
- Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted owner with completing end-of-day counts and securing funds to prevent loss or theft.
- Cleared tables efficiently to maintain high turnover rate and minimize wait times.
- Led team in carrying out day-to-day tasks with customer service program in mind.
Warehouse Worker - Nights
Target
Pasadena
06.2017 - 12.2018
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
- Inspected damaged goods prior to disposal or return to vendor.
- Provided assistance in loading and unloading shipment.
Cashier
Tops Drive In
Pasadena
06.2015 - 06.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided quick and efficient clearing of tables between courses.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Apprentice Construction Laborer
Private Residence Pasadena
Pasadena
01.2014 - 06.2015
- Assisted in the preparation of project plans and schedules.
- Provided technical support to senior team members by researching solutions to problems.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
Education
High School Diploma -
Learning Works
Pasadena, CA06.2020
Skills
- Training and coaching
- Payment processing
- Inventory management
- Building Maintenance
- Customer service
- Contract Negotiation
- Building Codes and Regulations
- Stocking
References
Excellent personal references provided upon request
Timeline
Construction Manager/Forman
Carlen Construction
01.2023 - 05.2024
Cashier/Cook Shift Leader
Baja Cali Fish tacos
08.2022 - 02.2023
BOH Team Lead
Dave & Buster's
08.2021 - 09.2022
Cashier Team Lead
Everest Burgers
12.2017 - 09.2020
Warehouse Worker - Nights
Target
06.2017 - 12.2018
Cashier
Tops Drive In
06.2015 - 06.2017
Apprentice Construction Laborer
Private Residence Pasadena
01.2014 - 06.2015
High School Diploma -
Learning Works