Maileilagi Faleao
4712 Ranch Circle ,CO
Summary
I am a focused sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationship. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation. committed to motivating others and offering extensive knowledge promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
American Family Insurance
08.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups building a pipeline.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Scheduled policy reviews in advanced for non renewal or increased renewals.
- Used marketing tools for lead sources and promoting agency.
Case Manager
Elpaso County Child Support
06.2022 - 08.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Receptionist
Open Arms Clinic
02.2022 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated information needed.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Doherty High School
Colorado Springs, CO05.2023
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales strategy development
- Product knowledge
Certification
Property and Casualty license
Timeline
Sales Manager
American Family Insurance
08.2024 - Current
Case Manager
Elpaso County Child Support
06.2022 - 08.2024
Receptionist
Open Arms Clinic
02.2022 - 05.2022
Doherty High School
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