MAILEN OLIVO
Trium of New York LLC
Indian Land,SC
2
Languages
1
Certification
15
years of professional experience
Compliance professional with 5+ years of home care experience, specializing in Medicaid, CDPAP program requirements, NYS Department of Health and OMIG compliance, EVV monitoring, caregiver documentation, internal audits, and audit readiness. Experienced in reviewing workforce eligibility, credentials, health and training documentation, identifying deficiencies, supporting corrective actions, and reporting compliance information to leadership. MBA with a strong background in operations, documentation, risk awareness, and property management.
Work History
Compliance Manager
1 Year 6 Months- Oversee home care compliance activities related to caregiver eligibility, personnel documentation, credentials, health requirements, training, and expiration tracking.
- Conducted internal compliance reviews focusing on high-risk files, documentation deficiencies, and audit readiness, ensuring thorough follow-up on identified issues.
- Monitor compliance areas including CHRC/background requirements, Home Care Registry information, exclusion screening, EVV, and personnel file integrity.
- Identified compliance deficiencies, coordinated corrective actions, and escalated material concerns to ensure timely resolution and adherence to standards.
- Prepared compliance metrics and reports, coordinating updates with recruitment, coordination, clinical, payroll, HR, and leadership to enhance organizational compliance awareness.
Compliance Manager
4 Years 1 Month- Reviewed and audited plans of care, consumer agreements, attendant eligibility, and caregiver documentation.
- Verified CDPAP personal assistant eligibility requirements and supported preparation for state audits and compliance inquiries.
- Oversaw timely and accurate timesheet and EVV data submission and helped maintain regulatory compliance.
PROPERTY MANAGER
1 Year- Managed a 132-home community, including budgeting, rent collection, fee processing, resident service, and maintenance staff supervision.
AFFORDABLE HOUSING PROPERTY MANAGER
8 Years- Managed multiple affordable housing properties, including LIHTC and Section 202/8 PRAC communities, with responsibility for operations, documentation, compliance, and resident services.
Education
MBA - Business Administration
Bachelor of Business Administration - Marketing
Skills
Regulatory Compliance & Monitoring
CHRC / Background Compliance
EVV Monitoring & Remediation
Compliance Reporting & Metrics
Personnel File & Expiration Tracking
HHAeXchange / eMedNY
Internal Audits & Audit Readiness
Medicaid & CDPAP Requirements
Home Care Registry & Credential Review
Risk Identification & Corrective Actions
Policy & Procedure Review
Microsoft Office | English & Spanish
Certification
LIHTC Certification — 2018 | NLHA Assisted Housing Manager — 2014
CORE COMPLIANCE EXPERTISE
English
Spanish
Personal Information
Title: COMPLIANCE & REGULATORY PROFESSIONAL
Timeline
Compliance Manager
Trium of New York LLC
04.2025 - CurrentRead More
Compliance Manager
Amor Home Care
02.2021 - 03.2025Read More
PROPERTY MANAGER
Riverstone Community LLC
09.2019 - 09.2020Read More
AFFORDABLE HOUSING PROPERTY MANAGER
Riseboro Community Partnership
07.2011 - 07.2019Read More
Universidad Católica Madre Y Maestra
MBA from Business Administration
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Universidad Católica Madre Y Maestra
Bachelor of Business Administration from Marketing
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