Summary
Overview
Work History
Education
Skills
Accomplishments
Programs
Timeline
Generic

Mailey Wells

Lexington,KY

Summary

Versatile sales and marketing professional with expertise in leadership, client relationship management, social media strategies, and operations. Proven track record of exceeding goals and fostering team success.

Overview

11
11
years of professional experience

Work History

Social Media Manager

Creekmore Marketing
05.2023 - Current
  • Developed engaging content for 30+ clients that increased their audience interaction across all platforms.
  • Monitored social media metrics to assess campaign effectiveness and guide future initiatives.
  • Responded to audience inquiries and feedback to enhance customer satisfaction and brand reputation.
  • Managed across multiple social media platforms, ensuring a consistent brand voice and message.

Market Lead

BeautyBio
10.2023 - 08.2024
  • Generated sales in-store while building brand awareness and fostering staff education and rapport.
  • Led monthly events with $1,000+ daily sales goals, achieving consistent success despite stock challenges.
  • Created monthly newsletters to keep teams engaged and informed.
  • Traveled throughout Kentucky, Ohio, and Tennessee to deliver continued brand education and provide on-site support for successful sales events.

Executive Consultant

Xooker
07.2021 - 10.2023
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Created tracking reports for yearly, monthly and daily downloads and user registration.
  • Resolved app defects by reviewing bug reports and tracking repeatable malfunctions within software titles.
  • Cultivated app template libraries to streamline application production during commissioned engineering projects.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Conducted training for 100+ new merchant accounts. Including software training, new avenues for them to increase yearly revenue and overall client retention
  • Managed intern program to ensure development of skills in their designated major for school, delegating projects and other daily tasks.

Multi-Studio Operations Manager

CycleBar Franchising
05.2017 - 06.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Maintained weekly/monthly sales, schedules, budgets and meetings.
  • Collaborated with owners to refine procedures, devise best practices and correct quality audit findings.
  • Provided training for over 150 employees at top 3 highest preforming Cyclebar studios in the country.
  • Managed 1,300 member accounts across 4 different studio locations.

Floor Sales Lead

ALDO
01.2016 - 12.2016
  • Partnered with sales team to achieve store revenue and profit goals.
  • Prioritized customer needs and desires to identify and recommend optimal products.
  • Averaged $2k in personal sales per shift.

Preschool Teacher's Assistant

Kids R Kids Learning Academy
08.2016 - 05.2017
  • Supported 1children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.

Swim Coach

Bluegrass Marlins Swim Team
01.2014 - 01.2019
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Educated student-athletes on proper nutrition and benefits of adequate sleep, which helped improve overall performance.
  • Coached Mini Marlins youth group, aged from 1 to 5 for introduction to basic swimming techniques based on their incoming skill levels.

Education

Associate of Applied Science - Business

Bluegrass Community And Technical College
Lexington, KY
01.2019

Skills

  • Tasks completed in timely fashion while maintaining maximum productivity
  • Confident leading large teams, conducting trainings, meetings and group projects
  • Uses strategic communication to relate to others which aids in sales and customer rapport
  • Values learning new perspectives and seeks out continual improvement

Accomplishments

  • Set up partnerships with local businesses and corporations to create increased prospects.
  • Received multiple Employee of the Month awards during my time at Cyclebar for adding $5k+/month in recurring revenue and providing excellent customer service.
  • Orchestrated a charity event with The American Heart Association that had attendance of over 5,000 people in downtown Cincinnati.
  • Featured in an episode Cyclebar’s national manager podcast, providing a wide range of best practices and sales/operations training information. Reaching 200+ Cyclebar locations.

Programs

Proficient in the following programs: 

- Basecamp

- Canva

- Dropbox

- Google Workspace

- Mailchimp

- Meta Business Suite

- Microsoft Power BI

- Sales Force

- Slack

- Social Pilot

- Stripe

- Trello

- Worksnaps



Timeline

Market Lead

BeautyBio
10.2023 - 08.2024

Social Media Manager

Creekmore Marketing
05.2023 - Current

Executive Consultant

Xooker
07.2021 - 10.2023

Multi-Studio Operations Manager

CycleBar Franchising
05.2017 - 06.2021

Preschool Teacher's Assistant

Kids R Kids Learning Academy
08.2016 - 05.2017

Floor Sales Lead

ALDO
01.2016 - 12.2016

Swim Coach

Bluegrass Marlins Swim Team
01.2014 - 01.2019

Associate of Applied Science - Business

Bluegrass Community And Technical College

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Mailey Wells