Maili Waters
Ithaca
Summary
Self-motivated college graduate with a Bachelor of Arts in Environmental Studies and a minor in Biology. With over ten years of birding experience and several seasons of field work under my belt, I'm looking to expand my knowledge into the environmental education and outreach sphere.
Overview
4
4
years of professional experience
Work History
Customer Advocate
Target
01.2024 - 04.2024
- Assisted customers with product selection providing accurate information and guidance to increase satisfaction.
- Assisted customers with purchases, returns, questions, concerns and problems.
- Trained new employees on company policies, best practices, and theft detection.
- Worked closely with the Asset Protection team to prevent theft.
- Prevented over $13,000 worth of merchandise loss in two months
Sales Associate
Abacus Gallery
07.2023 - 12.2023
- Engaged with customers to build lasting relationships.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed new client relationships by actively engaging with potential customers.
Seasonal Field Technician
University Of Montana
05.2020 - 08.2021
- Surveyed two 40-hectare plots on foot six days a week
- Searched for nests of ten primary study species
- Found and monitored over 250 nests
- Used observation skills to map over 150 nesting bird territories
- Monitored eggs and nestlings by tri-weekly measuring and weighing to track breeding success
- Handled and measured over 600 nestlings
- Transferred hand written data from the field into a computer database daily
- Deployed over 100 nest cameras to monitor behavior and predation
- Used handheld GPS units to plot nest locations
- Conducted over 500 vegetation surveys
Education
Bachelor of Arts - Environmental Studies
Mount Holyoke College
South Hadley, MA05.2023
Skills
- Bird identification by sight and sound
- Data collection
- Works well alone and with others
- Critical Thinking
- Customer services
- Data Entry
- Continuous Improvement
- Problem-Solving
- Bird handling
Additional Information
- Voting member of the Massachusetts Avian Records Committee 2019-present
- Recipient of the Abby Howe Turner award in Biology 2019
Timeline
Customer Advocate
Target
01.2024 - 04.2024
Sales Associate
Abacus Gallery
07.2023 - 12.2023
Seasonal Field Technician
University Of Montana
05.2020 - 08.2021
Bachelor of Arts - Environmental Studies
Mount Holyoke College