Maili Audrey DelValle
Navarre
Summary
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in the aviation industry. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills in the Flight Attendant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Holley By The Sea Improvement Association
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
- Scheduled events accurately using reservation software, reducing conflicts or double-bookings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Sales Associate
Black Cat Crystal Company
01.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Contracts Processor
Jockey Club Resort
06.2023 - 09.2023
- Maintained organized electronic filing systems that allowed for easy access to relevant documents when needed.
- Improved client satisfaction by accurately drafting, editing, and proofreading various types of contracts.
- Demonstrated meticulous attention to detail through careful examination of contracts before submission for final approval or execution.
- Managed data entry tasks for numerous contracts, ensuring accuracy and timely completion.
Education
High School Diploma -
Centennial High School
Las Vegas, NV 05-2021
Skills
- Flight safety
- Aviation Regulations
- Reliability and Punctuality
- Interpersonal communications
- Multitasking Abilities
- Stress Tolerance
- Problem-solving aptitude
Certification
- First Aid, CPR, and AED Certification - American Red Cross.
Timeline
Front Desk Receptionist
Holley By The Sea Improvement Association
01.2024 - Current
Contracts Processor
Jockey Club Resort
06.2023 - 09.2023
Sales Associate
Black Cat Crystal Company
01.2022 - Current
- First Aid, CPR, and AED Certification - American Red Cross.
High School Diploma -
Centennial High School
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