Mailin Rivera
Brandon
Summary
Dynamic and detail-oriented professional with experience at Burger King, excelling in team collaboration and customer service. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in inventory management and active learning, contributing to improved service delivery and customer satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Helper
Energy Spry Form & Instalation
08.2025 - 11.2025
- Assisted in installation of energy-efficient systems, ensuring adherence to safety protocols.
- Utilized hand tools and power equipment for various installation tasks effectively.
- Supported team in assembling components, contributing to timely project completion.
- Maintained cleanliness and organization of work areas to enhance efficiency.
Cashire
Westshore Pizza
04.2025 - 08.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of the work area to ensure a welcoming environment.
- Provided friendly and knowledgeable service, enhancing customer satisfaction during dining experiences.
- Collaborated with team members to manage peak hours effectively and streamline operations.
- Handled cash register operations, balancing cash drawers at the end of shifts for accuracy.
- Responded to customer inquiries and resolved issues promptly to enhance service quality.
- Supported inventory management by restocking supplies and monitoring product availability.
Kitchen Cook
Big G's Pizza & Grille
08.2023 - 04.2024
- Prepared pizzas and menu items following standardized recipes and quality guidelines.
- Maintained cleanliness of kitchen equipment and workstations to ensure food safety compliance.
- Assisted in inventory management, tracking stock levels of ingredients for timely replenishment.
- Collaborated with team members to optimize workflow during peak service hours, enhancing efficiency.
- Cleaned and sanitized work areas, utensils and equipment.
Shift Leader
Burger King
08.2021 - 08.2023
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored new employees on operational procedures and company standards.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Cleaner
Major Cleaning Service
02.2020 - 12.2020
- Maintained cleanliness and sanitation standards across various facilities.
- Operated cleaning equipment including floor scrubbers and high-pressure washers.
- Implemented efficient cleaning schedules to maximize productivity.
- Trained new staff on safe handling of cleaning chemicals and equipment.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Warehouse Worker
USA Tools
08.2019 - 12.2019
- Conducted thorough quality checks on incoming and outgoing products for accuracy.
- Monitored equipment maintenance schedules to minimize downtime and improve workflow efficiency.
- Maintained organized storage areas, optimizing space utilization and accessibility.
- Collaborated with team members to streamline order fulfillment processes and reduce delays.
Server
PK's Playzone & Grille
02.2017 - 02.2018
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on menu offerings and service standards.
- Managed multiple tables, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen team to streamline food preparation processes.
- Maintained cleanliness and organization of dining area and service stations.
- Upsold menu items, contributing to increased revenue during peak hours.
Servere
Drama Buger
05.2016 - 08.2016
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed food and beverage orders accurately, maintaining high levels of efficiency during peak hours.
- Trained new staff members on menu items and service protocols, enhancing team performance.
- Oversaw daily operations to ensure compliance with health and safety regulations.
Education
GED -
Richard Milburn
Tampa, FL05-2005
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Languages
Spanish
Native or Bilingual
Timeline
Helper
Energy Spry Form & Instalation
08.2025 - 11.2025
Cashire
Westshore Pizza
04.2025 - 08.2025
Kitchen Cook
Big G's Pizza & Grille
08.2023 - 04.2024
Shift Leader
Burger King
08.2021 - 08.2023
Cleaner
Major Cleaning Service
02.2020 - 12.2020
Warehouse Worker
USA Tools
08.2019 - 12.2019
Server
PK's Playzone & Grille
02.2017 - 02.2018
Servere
Drama Buger
05.2016 - 08.2016
GED -
Richard Milburn