Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Maily Rychcik

Stuart

Summary

Efficient Administrative Assistant with a proven track record in productivity and task management. Specializes in data entry and customer service, contributing to seamless office workflows. Excellent communication and problem-solving abilities support effective stakeholder engagement.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Case Manager / Intake Specialist

Love And Hope In Action
Stuart
06.2024 - 05.2025
  • Conduct intake assessments to determine client needs, eligibility, and service plans for 30+ individuals per week.
  • Connect clients to appropriate services, including housing programs, employment support, healthcare, and behavioral health resources.
  • Maintain thorough, confidential client records in compliance with HIPAA and agency protocols.
  • Assist clients in obtaining critical documents such as IDs, birth certificates, and Social Security cards.
  • Collaborate with case managers, social workers, and community partners to ensure coordinated care.
  • Support clients during transitions to permanent housing, including arranging transportation and basic move-in supplies.
  • Perform administrative and program support tasks as assigned.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Provided referrals to appropriate health care providers or other community resources.
  • Monitored client progress through regular follow-up contacts.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Assisted individuals with eligibility for available benefits.
  • Utilized case management software and databases for efficient information tracking.

Administrative Assistant

St Joseph Catholic Church
Stuart
09.2022 - 04.2024
  • Provided administrative support to parish clergy and staff.
  • Maintained the church calendar, scheduled upcoming events, and reserved spaces for regular ministry meetings and special activities.
  • Maintained and updated parishioner records in church database software.
  • Managed incoming and outgoing mail and email.
  • Tracked office supplies and reordered as needed.
  • Prepared materials for ceremonies and assisted with rehearsal coordination and logistics.
  • Maintained accurate and confidential sacramental records in compliance with diocesan policies.
  • Ensured proper entry of sacramental records into both the parish database and physical registers.
  • Guided families through Baptism preparation, including class registration, scheduling, and required documentation.
  • Managed food and beverage arrangements for events with up to 350 attendees (coordinated 10+ events per year).
  • Coordinated setup and logistics for weekly services and special events.
  • Managed volunteer database and tracked volunteer service hours.
  • Reviewed volunteer applications, conducted background checks, and oriented new volunteers on policies and procedures.
  • Developed and executed volunteer recruitment strategies for various programs, ministries, and events.
  • Served as Parish Website Administrator.
  • Scheduled and published posts across social media platforms including Facebook and Instagram.
  • Wrote, designed, and executed engaging multimedia content (text, video, images) for various platforms.
  • Designed and created the weekly parish bulletin.

Support Staff/Office Manager

CCOPB/Counseling Program
Stuart
08.2018 - 01.2022
  • Conduct initial assessments and intake interviews with clients to gather necessary information for service eligibility and program entry. Review insurance eligibility for all clients prior to appointments.
  • Makes daily appointments on behalf of total of 7 counselors using a EHR/PM Software. Acted as the first step in billing by collecting accurate demographic and insurance information.
  • Maintain accurate and confidential records of client interactions and case details in electronic health records (EHR) or database systems.
  • Worked directly with Human Resources in the onboarding of all new employees.
  • Process patients forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
  • Managed correspondence, recorded information, maintained staff records, and performed other administrative send out customer satisfaction surveys and other duties as assigned by supervisor.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Ensured compliance with applicable laws regarding employment practices.
  • Maintained filing system for records, correspondence and other documents.
  • Monitored inventory levels and placed orders when needed.
  • Provided training to new hires on office policies and procedures.

Administrative Assistant

Pino & Associates, P. A
Miami
02.2001 - 01.2018
  • Assistant to the principal attorney, performing all confidential office administrative matters.
  • Scheduling Coordinator - Organized meetings and maintained attorneys' calendars. (Hearings, Depositions, Mediations). Scheduled and confirmed Clients appointments.
  • E-file court documents.
  • Greeting guests, managing the phone system, and handling mail and shipments.
  • Serve as a liaison between attorneys, clients, and other law firms.
  • Performed research as required.
  • Performed data entry work and handled daily petty cash and manage escrow account.
  • Preparation of daily bank deposits, reconciled monthly bank statements, maintain Account Receivable and Payable.
  • Maintained all financial records for Company.
  • Oversee billing and accounting functions, including invoicing, tracking payments, and managing trust accounts.
  • Organized, updated, and maintained client physical and electronic case files; transcribed attorney dictation and notes and entered attorney hours into time and billing program.
  • Processed payments and updated accounts to reflect balance changes.
  • Managed Law Firm Social Media.
  • Collaborated with attorneys on the implementation of marketing initiatives.
  • Familiarity with condominium association laws and regulations. Collection letters, Violations letters, claimed of lien.

Education

Associate's Degree - Business Administration

University Institute of Technology Antonio Jose de Sucre
Venezuela

Skills

  • Microsoft Office 365 suite expertise
  • Proficient in Excel and Word
  • Publisher and Outlook capabilities
  • Collaboration via Microsoft Teams
  • Adobe Acrobat and Canva proficiency
  • Calendar scheduling expertise
  • Advanced online research skills
  • Knowledge of QuickBooks and Gusto
  • Familiarity with AdvanceMD and DocuSign
  • Proactive mindset and approach
  • Reliable professional demeanor
  • Strong organizational abilities
  • Collaborative team player
  • Quick learner with adaptability
  • Motivated self-starter
  • Trustworthy professional character
  • Respectful interpersonal interactions
  • Empathetic communication skills
  • Independent work capability
  • Expertise in digital publishing
  • Computer literacy proficiency
  • Excellence in customer service
  • Research skillset proficiency
  • Professional phone etiquette standards
  • Accuracy in data entry tasks
  • Support for project planning efforts
  • Event planning and coordination expertise
  • Effective time management skills
  • Management of social media platforms

References

Available upon request.

Languages

  • English
  • Spanish

Certification

  • Notary Public of State of Florida

Timeline

Case Manager / Intake Specialist

Love And Hope In Action
06.2024 - 05.2025

Administrative Assistant

St Joseph Catholic Church
09.2022 - 04.2024

Support Staff/Office Manager

CCOPB/Counseling Program
08.2018 - 01.2022

Administrative Assistant

Pino & Associates, P. A
02.2001 - 01.2018

Associate's Degree - Business Administration

University Institute of Technology Antonio Jose de Sucre

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Maily Rychcik