Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mailyn Sandahl

Eagan,MN

Summary

Dedicated, enthusiastic and eager to create effective training materials to meet changing employer and staff needs. Decisive and disciplined professional with personable style and thorough approach. Proactive, hardworking and dedicated to optimizing team performance. Well organized and conscientious with excellent administrative, critical thinking and multi tasking abilities. Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Corporate Trainer

Buddy's Kitchen Inc.
11.2021 - Current
  • Compiled data on company goals, department needs and employee training requirements.
  • Prepared digital training materials including power points and self-paced guides.
  • Increased productivity and profits by improving work retention rates and reducing time spent on problem-solving.
  • Developed and implemented competency program with 100% success rate.
  • Executed annual training sessions for all the departments.
  • Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
  • Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
  • Wrote, optimized and monitored training processes.
  • Designed training materials and examinations and facilitated cross-functional training for both plants.
  • Authored new training procedures and manuals for new associates.

QA Supervisor

Buddy's Kitchen Inc.
12.2018 - 11.2021
  • Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
  • Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Maintained records of thermometer and calibration records using Safe food 360.
  • Consulted with management and personnel to educate on QA standards.
  • Monitored QA procedures for adherence by associates, notifying personnel of non-compliance issues.
  • Inspected and audited products to meet customers expectations.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Partnered with training and operational leaders to develop strategies to enhance customer experience.
  • Increased process improvement initiatives by troubleshooting problems for corrective action to boost functionality and workflow.
  • Routinely tested products to ensure temperature, specifications and ingredient levels conformed with best practices and quality standards.
  • Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
  • Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.
  • Inspected, removed and replaced malfunctioning equipment and tools while routinely cleaning and maintaining tools and equipment to minimize workflow disruptions.
  • Leveraged operational statistics to implement continuous improvement programs that generated substantial revenue gains.
  • Coordinate with operations regarding on continuous improvement for the company needs.

QA Technician

Hearthside Foods
04.2016 - 11.2018
  • Researched and logged quality performance data within database system.
  • Compiled measurement data and standardized tests based on collected component material samples.
  • Led data documentation and retention efforts to provide customized QA corrective actions.
  • Recommended strategy for improving testing plan, manufacturing and employee training processes to streamline QC measures.
  • Provided quality support to ensure that products met quality standards and customer requirements.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Monitored daily performance of production team to identify and address issues affecting quality product output.
  • Performed visual and dimensional inspections on manufactured parts.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
  • Provided lab staff with samples for testing to check quality and safety of finished products.
  • Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Examined samples of raw materials before use in production.
  • Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality.
  • Analyzed production accuracy to formulate corrective action plans.

Quality/Line Supervisor

Mann Lake
04.2013 - 02.2016
  • Managed employees for maximum productivity, efficiency and job safety.
  • Coordinated line changeover, efficiently converting lines from running one product to another.
  • Evaluated employees' work levels and reviewed work performance.
  • Troubleshot mechanical problems, identifying causes and taking swift corrective actions.
  • Monitored and improved yields, reducing downtime and shrink.
  • Oversaw operation of assembly line using sophisticated and computerized process control system.
  • Recommended measures to improve production methods, equipment performance and quality of products.
  • Prepared operating shift logs, defining shift teams and schedules per production unit.
  • Discussed pertinent information concerning quality control issues with supervisor in preparation for next shift.
  • Trained and managed production operators, achieving 100% increase in production.
  • Established and updated production schedules to meet changing demands.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Reviewed job specifications to properly set up machines.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.

Education

Caregiver Course - Caregiver Course

MCC People Care Training Center
Makati City, Philippines
10.2001

Bachelor of Science - Computer Science

National College of Business & Arts
Quezon City, Philippines
10.1995

Skills

  • Team-building activities
  • Incentive initiatives
  • Product development
  • Orientation procedures
  • Training program development
  • Business Administration
  • Training manuals and materials
  • Training program design
  • Technology integration
  • Quality control strategies
  • Progress assessment skills
  • Team development strategies
  • New employee training

Certification

Certified Professional in Training Management (CPTM)

  • The Certified Professional in Training Management (CPTM) designation is a prestigious certification that signifies a high level of expertise in the training and development field.
  • CPTMs are equipped to align training strategies with organizational goals, ensuring that training programs contribute to business success. They are proficient in modern training technologies, adult learning theories, and data-driven decision-making.

Languages

English
Full Professional
Filipino
Native or Bilingual
Spanish
Limited Working

Timeline

Corporate Trainer

Buddy's Kitchen Inc.
11.2021 - Current

QA Supervisor

Buddy's Kitchen Inc.
12.2018 - 11.2021

QA Technician

Hearthside Foods
04.2016 - 11.2018

Quality/Line Supervisor

Mann Lake
04.2013 - 02.2016

Caregiver Course - Caregiver Course

MCC People Care Training Center

Bachelor of Science - Computer Science

National College of Business & Arts

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Mailyn Sandahl