Mainaz Begum Khan

• Pick up and deliver medical specimens across multiple facilities.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintain communication with labs and healthcare facilities.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Safe driving practices.
• Understand PHI/HIPPA standards.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Bloodborne Pathogens training.
• Nominated as employee of the quarter (EOQ).

Disassembled/reassembled electronic devices and recorded inspection data.

• Implemented testing protocols to ensure product compliance with standards.
• Collaborated with engineering teams to identify and resolve quality issues.
• Inventory Management – Cycle count iPhones & Air Pods. Researched inventory variances and performed inventory reconciliation.
• Conducted quality inspections on electronic components and assemblies.

• Delivered fast and friendly checkout service.
• Handled transactions, returns, and customer inquiries.
• Ensured cash register balance.
• Maintained a clean workspace.

• Supervised and trained new cashiers on company policies.
• Assisted customers with inquiries and provided excellent service.
• Maintained cleanliness and organization of the checkout area.
• Processed returns and exchanges according to store guidelines.
• Coordinated with management to resolve customer issues effectively.
• Managed cash register operations and ensured accurate transactions.
• Focused on delivering top-tier customer service.