Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MAINOR MARROQUIN

North Hollywood,CA

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

17
17
years of professional experience

Work History

Parking Ambassador

LAZ
10.2023 - Current
  • Ensured safe environment for patrons by monitoring and reporting any suspicious activity.
  • Assist with opening, closing duties for assigned lots including setting up barricades, gates needed.
  • Inspect vehicles entering or leaving the facility to ensure they have valid permits or payment receipts.
  • Report any mechanical problems encountered while operating motorized equipment to supervisor immediately.
  • Maintain accurate records of all tickets issued, payments collected, and other related data.
  • Participate in regular training sessions on customer service techniques, safety protocols.
  • Investigate suspicious persons or activities in the parking lot area.

Dispatcher and Quoting / Customer Service

Absolute Lock and Security
04.2021 - 03.2024
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency
  • Proficiently used computer systems for data entry, tracking, and managing of driver information
  • Responded quickly to emergency situations involving drivers or vehicles
  • Assigned jobs to drivers based on designated routes and driver location
  • Maintained accurate records of dispatches and work orders
  • Successfully managed the scheduling of drivers' routes based on customer orders
  • Assisted in training new staff members on dispatcher duties and responsibilities
  • Provided guidance on appropriate actions when unexpected delays occurred during transit
  • Reported driver performance issues or concerns to appropriate management for resolution
  • Processed invoices for payment after verifying accuracy of driver's logs
  • Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times
  • Coordinated daily workflow in adherence with critical timelines
  • Provided exceptional customer service to internal and external clients while processing accurate quotes in a timely manner
  • Reviewed vendor contracts for accuracy prior to signing off on them.

Shipping coordinator/assembly supervisor / mfg.associate 4 / machinery programmer

URB-E
06.2018 - 03.2020
  • Analyze work orders to estimate daily shipping and delivery requirements; use information to create employee schedules and resources
  • Supervise the activities of shipping personnel and receiving, storing, and shipping of products or material
  • Inspect physical conditions of warehouse, vehicle fleet, and equipment
  • Plan, develop, and implement department safety
  • Schedule and route local deliveries and distribution of products
  • Prepare and schedule international shipments of products or materials, complying with hazardous materials regulations
  • Verified that new packaging met current product specifications and quality.

Esterline Mason Inc.
06.2017 - 05.2018
  • Ensured packages were complete and up to date with the correct shipping label
  • Handle packaging procedures to ensure safety of shipments
  • Assist in inventory control for the production team
  • Assemble the folding electric scooters making sure all points are met
  • High Ability to adhere to strict production deadlines
  • Good ability to work independently or as a production team member
  • Always maintained clean operations area.

05.2007 - 05.2016
  • Responsible for generating daily workload reports
  • Laser, Robot, Eubank, Schleuniger and Heli coil programmer
  • Excellent knowledge of post process: Heli coil, Presses, Pin Installation
  • Maintain communications with upper management regarding critical orders
  • Train / Assist colleagues with daily workflow
  • Created production schedule with help of production reports and/or production spreadsheets using excel
  • Handle problems related to production by giving corrective actions for quality problems
  • Predict troubles and delays for production schedule
  • Department's quality control (first and final inspection)
  • Lead a team to implement Lean/SS project inside department, cell flow and area layout
  • Collaborate with department planners to put a plan/schedule to execute top priorities
  • Join forces with M.E's and Q.E's to improve the process for strategic production of parts and improve quality of product
  • Get together with the department manager to put a plan to execute past dues
  • Contribute with performance evaluations and assist in the hiring process to select the best candidate / associate.

Education

Academic diploma -

James Monroe High School
01.2006

Skills

  • Great Interpersonal Communication Skills
  • Ability to work under pressure
  • Effective Problem Solver
  • Fluent in English & Spanish
  • Fast Learner
  • Embrace change and continuous improvement approach
  • Strong customer service
  • Read & Interpret blueprints and schematics
  • Computer literate: MS Word, Excel, MS Outlook, Familiar with Apics
  • Good knowledge of MRP systems (Manfact, WMS, NetSuite) raw materials production and other techniques
  • Able to use Calipers, High Gage, Micrometers, Scales, Gage pins and Thread gages

References

References available upon request

Timeline

Parking Ambassador

LAZ
10.2023 - Current

Dispatcher and Quoting / Customer Service

Absolute Lock and Security
04.2021 - 03.2024

Shipping coordinator/assembly supervisor / mfg.associate 4 / machinery programmer

URB-E
06.2018 - 03.2020

Esterline Mason Inc.
06.2017 - 05.2018

05.2007 - 05.2016

Academic diploma -

James Monroe High School

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MAINOR MARROQUIN