Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
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Mainza Muleya

Mainza Muleya

Saint Paul,United States

Summary

Undergraduate student at the University of St. Thomas with strong experience in front-desk operations, customer service, and administrative support. Demonstrates excellent attention to detail, organization, and communication skills. Committed to fostering inclusive communities and providing reliable support to residents, staff, and visitors.

Overview

2
2
years of professional experience

Work History

Commencement Ambassador

University of St Thomas - Business Affairs
Saint Paul, MN
05.2026 - 05.2026
  • Provided customer service by supporting students and faculty regarding inquiries.
  • Ushered graduates to their seats for the graduation ceremony.
  • Assisted in controlling graduate photography line.
  • Assisted in stage and outdoor setup.

Dental Assistant

Dazzling Dental Clinic
Lusaka, Zambia
08.2024 - 06.2025
  • Welcomed patients into surgery rooms and responded to inquires.
  • Assisted in patient preparation and comfort during dental procedures.
  • Sterilized instruments and maintained cleanliness of treatment areas.
  • Recorded patient information accurately in health records.
  • Assisted doctors in various procedures unaided.

Education

Bachelor of Science - Biology

University of St. Thomas
Saint Paul, United States
05-2029

IGCSE diploma - undefined

Italian School of Lusaka
Lusaka
06-2024

Skills

  • Intercultural communication
  • Front Desk Operations
  • Effective communication
  • Team collaboration
  • Time management and multitasking
  • Record keeping
  • Multi-tasking in fast-Paced environments

Accomplishments

    Duke of Edinburgh Award (Bronze)

  • Completed leadership, recreational and community service program
  • • Contributed to environmental efforts in the community

    Italian Presentation Competition (3rd Place Winner)

    • Awarded 3rd place in a school-wide Italian presentation competition.

    • Enhanced collaboration, and language skills.

LANGUAGES

Fluent in Nyanja and Tonga
Basic proficiency in Italian

Timeline

Commencement Ambassador

University of St Thomas - Business Affairs
05.2026 - 05.2026

Dental Assistant

Dazzling Dental Clinic
08.2024 - 06.2025

IGCSE diploma - undefined

Italian School of Lusaka

Bachelor of Science - Biology

University of St. Thomas